Overview
Office Work Jobs in Kelowna at Debt Control Agency Inc
No Experience Required
Responsibilities
– Contact customers via phone, email, or mail to collect outstanding payments
– Negotiate payment arrangements and develop repayment plans
– Maintain accurate records of all collection activities
– Perform account analysis to identify delinquent accounts and determine appropriate actions
– Provide exceptional customer service by addressing inquiries and resolving payment issues
– Collaborate with internal teams to resolve billing disputes and ensure timely payment
Qualifications:
– High school diploma or equivalent required
– Strong data entry skills with attention to accuracy
– Excellent phone etiquette and communication skills
– Ability to negotiate effectively and maintain professionalism in challenging situations
– Knowledge of accounts payable processes and financial services is a plus
This position is on-site, and the hours of operation are:
Monday through Tuesday 10:00 am – 8:00 pm
Wednesday through Thursday 8:00 am – 5:00 pm
Friday 7:30 am – 2:30 pm
One Saturday a month 8:00 am – 12:00 pm
Overview:
We are seeking highly motivated and meticulous individuals to join our team, who will be responsible for managing and collecting outstanding accounts receivable. This is an excellent opportunity if you have effective communication skills and a background in finance or customer service.
We offer competitive pay and benefits packages, including medical insurance, and opportunities for career advancement. If you are a motivated individual with a passion for finance and customer service, we encourage you to apply for the position of Collection Agent.
DCA encourages applications from diverse, qualified candidates and is committed to ensuring accessible services and communications to individuals with disabilities. Requests for accommodation during the recruitment, selection/assessment or employment thereafter may be made by contacting Human Resources at 1-866-307-5322 Ext. 239.
Job Type: Full-time
Pay: $3,100.00-$3,500.00 per month
Benefits:
Dental care
Extended health care
Vision care
Supplemental pay types:
Bonus pay
Commission pay
Work Location: In person
Title: Office Work
Company: Debt Control Agency Inc
Location: Kelowna
