Overview
Night Auditor Jobs in Burlington, ON at The Pearle Hotel and Spa, Marriott Autograph Collection
Full job description
Join our amazing team at The Pearle Hotel & Spa and work in our stunning new property on the waterfront of Lake Ontario! Share your passion for hospitality with our guests and help to create memorable moments.
The Night Auditor is a key member of the Front Office team, responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services. The Night Auditor is responsible for ensuring we provide the highest level of guest service and that our standards are met and always maintained. An excellent communicator in person, via email and over the telephone, the Night Auditor collaborates effectively with all other departments and thrives on setting the stage for positive and memorable experiences.
What makes you the perfect candidate:
You love the idea of providing genuine and thoughtful hospitality
You have a minimum 1 years of hotel Front Desk/ Night Audit experience
You have excellent computer skills & familiarity with cash receipts, cash floats, balancing end of shifts, and budgeting
You are experience with Marriott systems (High Performance Pricing, MARSHA, One Yield)
You have a positive and proactive attitude, and demonstrate the following qualities; flexibility, dependability, and highly team and service oriented.
You would like a job with the opportunity for endless growth
Duties & Responsibilities
Provides superior customer service to our guests
Has a full understanding of check-in and check-out procedures
Resolve customer complaints and issues diplomatically and in timely manner
Completes Bucket Check to verify guest room rate per signed registration card and ensure accurate revenue segment is posted in OPERA
Review billing accuracy and packages
Processes end of day accurately
Prepare daily meeting packet for next day
Balances/processes all interdepartmental postings, restaurant/spa bills, direct billing vouchers, etc.
Review room assignment for next day and ensure block in vacant rooms
Fully aware of Marriott Bonvoy Loyalty program benefits and process
Learn and adhere to all fire and emergency procedures and Pearle and Health & Safety policies
Assist with valet Car Parking
Assist with small cleaning duties in lobby area (vacuuming/etc)
Act as leader on duty in absence of Lead Night Auditor
Perform other job duties as requested by leader on duty
Qualifications
Hospitality Management diploma/degree is an asset
“G” class driver’s license with a clean driving record
1 year hotel front desk or night audit experience required
Advantages to being part of The Pearle Hotel & Spa Team:
Competitive wages
Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
Marriott Discounts
Training and Development to support personal & professional growth
Career opportunities across all Pearle Hospitality properties
A fun place to work with an amazing team & company culture!
Candidate must have a work permit that can allow you to work for any company in Canada (not company specific) or be a permanent resident or Canadian Citizens
Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Onta…
Title: Night Auditor
Company: The Pearle Hotel and Spa, Marriott Autograph Collection
Location: Burlington, ON
Category:
