Overview
Medical Office Assistant Jobs in Winnipeg, Manitoba, Canada at ApexCare Medical Clinic Inc.
Title: Medical Office Assistant
Company: ApexCare Medical Clinic Inc.
Location: Winnipeg, Manitoba, Canada
Company Description
About ApexCare Medical Clinic
ApexCare Medical Clinic is a newly opened, patient-focused healthcare clinic in Winnipeg, commencing operations in July 2026. Our clinic is built on a foundation of compassionate care, efficiency, and collaboration. We are creating a welcoming environment where patients feel heard, respected, and supported—and where our team members thrive and grow together.
Role Description
This full-time, on-site role based in Winnipeg, MB, involves assisting medical office operations and taking ownership of customer experience.
We are looking for an experienced, friendly, organized, and dependable Medical Office Assistant (MOA) to join our team. As the first point of contact for our clinic, you will play an essential role in creating a positive patient experience through exceptional customer service while ensuring smooth day-to-day operations.
This role is ideal for someone who enjoys working with people, takes pride in their work, and can confidently manage a variety of administrative and clinical support tasks in a busy environment.
Key Responsibilities
Reception & Patient Experience
• Greet and assist patients and visitors in a courteous and professional manner
• Answer, screen, and direct phone calls, emails, and in-person inquiries
• Maintain a clean, organized, and welcoming reception and waiting area
• Manage patient interactions with tact, professionalism, and empathy
Scheduling & Coordination
• Schedule, confirm, and coordinate patient appointments, referrals, and procedures
• Manage physicians’ / provider calendars and support efficient patient flow
• Follow up with patients regarding appointments, tests, and documentation
Medical Administration
• Validate health cards and ensure accurate patient information
• Maintain and update electronic medical records (EMR), including patient demographics, clinical notes, and test results
• Process medical billing, including uninsured services and forms
• Prepare, scan, file, and manage medical documents and correspondence
• Coordinate referrals, lab work, and specialist bookings
Clinical Support
• Prepare patients for examinations
• Take basic vitals (e.g., height, weight, blood pressure)
• Perform ECGs (EKGs) where required
• Assist physicians during examinations as needed
• Ensure exam rooms are cleaned, sanitized, and fully stocked
Office Operations
• Maintain filing systems and administrative workflows
• Order supplies and monitor inventory levels
• Support the development and improvement of clinic procedures
• Ensure compliance with Personal Health Information Act (PHIA)standards
• Provide support and guidance to new administrative staff when needed and participate in other small projects and tasks as assigned
Qualifications
- Minimum 1+ year of experience in the same or similar role in a medical office or clinic setting
- Completion of a recognized Medical Office Assistant training program preferred
- Experience with Accuro EMR (strongly preferred)
- Proficiency in Microsoft Office and Windows-based systems
- Knowledge of medical terminology, billing processes and proficiency in appointment scheduling
- Strong organizational, multitasking, and time management skills
- Excellent communication and customer service abilities
- Ability to work independently and collaboratively in a fast-paced environment
- High level of professionalism, attention to detail, and confidentiality
- Comfortable working with diverse patient populations with empathy and a patient-centred approach.
Work Schedule
• Full-time (40 hours per week)
• Monday to Friday (some Saturdays may be required)
Compensation & Benefits
• $17.00 – $22.00 per hour (based on experience)
• Free on-site parking
• Insurance benefits available after 6 months
• Supportive and collaborative work environment
How to Apply
Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role to: [email protected]
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
