Overview
IT Support Technician Jobs in Grande Prairie, AB at Northwestern Polytechnic
Full job description
Background
Northwestern Polytechnic, Canada’s newest polytechnic, aspires to be the most entrepreneurial polytechnic in Canada by 2034. We are recruiting individuals who spark creativity, drive innovation, are highly engaged and are eager to embrace our core values: innovation & responsiveness. If you have an entrepreneurial spirit, one who is willing to turn risk into opportunity, Northwestern is your employer of choice. A recently aligned strategic plan identifies 1, 3, 5, and 10-year goals, tactics and actions that will ensure Canada’s newest polytechnic will be the most entrepreneurial in Canada.
The Role
This position provides first and second-level technical support to staff, students, and faculty for NWP across all affiliated campuses. Weekly travel to Fairview is required. This position is responsible for the end-user and technical support of classrooms, offices, labs, meeting rooms, printers, cell phones and the associated software required. This position is required to support all NWP users with their broad knowledge while maintaining an excellent level of customer service.
Technical Support
Classroom Support and Maintenance
Extron control systems, projectors, document cameras, etc
Videoconferencing support (Zoom and polycom)
Projects and System Maintenance
Computer Imaging
Print server and printers
What We Offer
NWP offers lifelong learning opportunities through professional development & wellness programs, a competitive salary and compensation package and a student-centered culture that is vital to our community. Consider joining Canada’s newest polytechnic, committed to be the most entrepreneurial polytechnic by 2034.
Job Requirements
The successful candidate will have a two-year diploma in Computer Systems Technology, or equivalent and 2 years of experience in a related field. Necessary skills and attributes to be successful in this role include:
proficiency in Microsoft Windows, Office applications and installing/supporting various software applications;
experience with computer hardware troubleshooting and repairs;
must be comfortable work from heights and/or in confined spaces;
strong organizational and multi-tasking skills;
excellent communication and interpersonal skills;
ability to build strong relationships across the organization;
valid drivers license and reliable transportation; and
a high level of integrity, professionalism and accountability.
How to Apply
Only applications received electronically via the Northwestern Polytechnic website will be considered.
We review all applications to select candidates whose qualifications and experience most closely meet our needs.
Only applicants selected for interviews will be contacted. For general inquiries, please contact HR at [email protected] .
Thank you for applying to NWP!
Title: IT Support Technician
Company: Northwestern Polytechnic
Location: Grande Prairie, AB
Category:
