Overview
Patient Admin Associate – COPAT – Regular Part-time 2024-8603 (2024-8603) Jobs in Toronto, Ontario at Sunnybrook
Title: Patient Admin Associate – COPAT – Regular Part-time 2024-8603 (2024-8603)
Company: Sunnybrook
Location: Toronto, Ontario
The Complex OutPatient Antibiotic Treatment (COPAT) Clinic is an innovative clinic launching at Sunnybrook Health Sciences Centre to offload occupancy pressures in the Emergency Department (ED) and inpatient wards, by providing safe, effective and efficient outpatient care for patients on oral or intravenous antibiotic treatment for common and serious infectious diseases under the supervision of Sunnybrook Infectious Diseases division Patients seen in the clinic will be Infectious Diseases service patients referred from the SCOPE program, patients discharged from the wards, as well as those requiring urgent follow-up from the Emergency Department.
Summary Of Duties For COPAT PAA
Provide advanced PAA support to the COPAT Team
Receive COPAT email referrals from Infectious Diseases team and organize follow-up
Monitor [email protected] email and respond to patients
Respond to incoming phone calls, direct inquiries to appropriate personnel/area
Greet patients on arrival
Register patients and update patient information
Schedule appointments and prepare patient schedule
Coordinate diagnostic procedures
Prepare charts
Order supplies
Coordinate with PAA of the General Infectious Diseases clinic
Payroll duties as required
Other administrative duties as required
Qualifications/Skills For COPAT PAA
Completion of Medical Office Administration program or the equivalent combination of education and experience
One year of Administrative/Business experience required, in a health care setting preferred
Working knowledge of PHS/PAS, QuadraMed, Sunnycare, Outlook, MS Office and Zoom
Strong attention to detail, excellent verbal and written communication skills
Outstanding interpersonal and customer service skills
Proven ability to respond effectively in stressful situations
Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff
Effective time management skills and ability to multitask is essential
Advanced organizational skills and ability to prioritize in a fast-paced environment
Excellent interpersonal skills and demonstrated ability to work in an inter-professional team
Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute
Demonstrated satisfactory attendance and punctuality required
