Overview
hotel front desk clerk Jobs in Banff, AB at A Banff Boutique Inn
Full job description
Durée de l’emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:
Education
Secondary (high) school graduation certificate
or equivalent experience
Work setting
Staff accommodation available
Hotel, motel, resort
Tasks
Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Computer and technology knowledge
Word processing software
Computerized bookkeeping system
Central reservation system (CRS)
Internet
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Initiative
Outgoing
Screening questions
Are you available for shift or on-call work?
Are you available for the advertised start date?
Are you currently a student?
Are you currently legally able to work in Canada?
Are you willing to relocate for this position?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
What is the highest level of study you have completed?
Experience
Will train
Other benefits
Free parking available
Learning/training paid by employer
On-site housing options
Team building opportunities
Title: hotel front desk clerk
Company: A Banff Boutique Inn
Location: Banff, AB
Category:
