Overview
web operarions specialist: head office Jobs in Toronto at bluboho
Job Title: Web Operations Specialist
Location: Carlaw Office
Company: bluboho
About bluboho: We believe in the beauty of life’s moments, reflected in the pieces we create. Our jewelry tells stories, captures memories, and celebrates milestones. With a dynamic presence in retail, a robust e-commerce platform, and our own design and production capabilities, we are committed to artistry, sustainability, community, and growth.
Position Overview: We are seeking a versatile and detail-oriented Web Operations Specialist to join our team. In this role, you will manage website operations, handle pick and pack responsibilities, and oversee office management tasks. The ideal candidate will have a passion for e-commerce, excellent organizational skills, and a keen eye for detail in both digital and physical tasks.
Key Responsibilities:
- Oversee the daily operations of our website, ensuring it runs smoothly and efficiently.
- Manage product listings, including image resizing, meta tag descriptions, and profile
management.
- Perform light graphic design tasks, such as creating banners, updating product images,
and other visual elements.
- Collaborate with the marketing team to ensure website content is up-to-date and aligns with brand guidelines.
- Execute strategic, weekly and daily remerchandising in the online store that are results
driven
- Handle the picking, packing, and shipping of online orders with accuracy and care.
- Ensure all orders are processed promptly and customers receive their items in excellent condition.
- Maintain inventory levels and update records to ensure accurate stock management.
- Inventory management: receive transfers in a timely manner, perform cycle counts
(daily), and participate inventory counts (quarterly)
- Review outstanding orders by coordinating with relevant departments and keeping
customers informed.
- Oversee daily office operations, ensuring a smooth and efficient workflow.
- Manage office supplies, coordinate with vendors, and handle general administrative tasks.
- Support the team with various office-related needs, fostering a positive and productive
work environment.
Guest experience:
- Assist with customer inquiries related to online orders, providing excellent service and
support.
- Resolve any issues or concerns with orders promptly and professionally.
- Work closely with the customer service team to ensure a seamless customer experience.
- Provide basic technical support for website issues, troubleshooting problems as they
arise.
- Coordinate with external developers or IT support as needed for more complex issues.
Qualifications:
- Bachelor’s degree in E-commerce, Marketing, Business Administration, or a related field.
- 3+ years of experience in e-commerce, or a related field.
- Proficiency in website management tools and e-commerce platforms.
- Basic graphic design skills and familiarity with design software (e.g., Adobe Photoshop,
Illustrator).
- Strong organizational and multitasking skills.
- Excellent attention to detail and a commitment to accuracy.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with inventory management and order fulfillment is a plus.
Why Join Bluboho:
- Be part of a creative and passionate team dedicated to crafting beautiful and meaningful jewelry.
- Opportunity to make a significant impact on our e-commerce operations and customer
experience.
- Competitive salary and benefits package.
- A supportive and collaborative work environment that values professional development.
How to Apply: Please send your resume, cover letter, and any relevant work samples to [email protected] with the subject line "Web Operations Specialist Application – [Your Name]".
bluboho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Title: web operarions specialist: head office
Company: bluboho
Location: Toronto
