Overview
Water Mitigation Crew Chief Jobs in Rochester, MN at Servpro Of Rochester
Water Mitigation Crew Chief
Job Description
Position Summary
The Water Mitigation Crew Chief is responsible for leading field crews on water damage restoration projects. This role ensures all mitigation work is performed safely, efficiently, and in accordance with industry standards while maintaining high-quality results and excellent customer service.
Key Responsibilities
Field Operations
- Lead and execute water mitigation services including extraction, drying, and demolition
- Perform moisture inspections, mapping, and daily monitoring of drying progress
- Set up and manage drying equipment (air movers, dehumidifiers, air scrubbers)
- Ensure proper containment and protection of unaffected areas
Crew Leadership
- Supervise and direct technicians on job sites
- Assign daily tasks and ensure work is completed correctly and on schedule
- Train and mentor new team members
- Maintain accountability for crew productivity and quality
Project Execution
- Follow scope of work provided by Project Manager
- Adjust drying strategies as needed based on moisture readings
- Ensure projects meet timelines and company standards
- Maintain job site organization and cleanliness
Documentation & Reporting
- Document all work performed (photos, notes, moisture logs)
- Track equipment usage and placement
- Communicate job progress to Project Manager daily
- Assist with job file accuracy for insurance and billing
Customer Interaction
- Communicate professionally with homeowners and property managers
- Explain the mitigation process and answer basic questions
- Maintain a clean, respectful, and professional job site presence
Safety & Compliance
- Follow OSHA safety standards and company policies
- Ensure proper use of PPE (personal protective equipment)
- Comply with Institute of Inspection Cleaning and Restoration Certification S500 standards
- Identify and report hazards on job sites
Qualifications
Required
- 1–3 years of experience in water mitigation, restoration, or construction
- Strong understanding of drying equipment and basic mitigation techniques
- Ability to lead a crew and work independently
- Valid driver’s license with clean driving record
- Ability to respond to emergency/on-call situations
Preferred
- IICRC Certification (WRT preferred, ASD a plus)
- Experience with moisture meters and thermal imaging
- Previous leadership or crew lead experience
Skills & Competencies
- Leadership and team coordination
- Strong work ethic and reliability
- Attention to detail
- Problem-solving in field conditions
- Clear communication skills
Physical Requirements
- Lift and carry 50–75 lbs regularly
- Work in wet, humid, and confined environments
- Stand, bend, and move for extended periods
- Ability to work in varying temperatures and conditions
Compensation & Benefits (Customize as Needed)
- Hourly pay
- Bonus opportunities based on performance
- Company vehicle
- Health benefits (if applicable)
- Paid time off
Work Schedule
- Full-time
- On-call rotation for emergency services (nights/weekends)
Why This Role Matters
The Crew Chief is the backbone of field operations—ensuring water damage is mitigated quickly and correctly, preventing further damage and helping customers recover as fast as possible.
Job Type: Full-time
Pay: $20.00 – $28.00 per hour
Benefits:
- Flexible schedule
- Opportunities for advancement
- Paid time off
- Professional development assistance
Experience:
- Water damage restoration: 2 years (Preferred)
License/Certification:
- IICRC Certification (Preferred)
Work Location: In person
Title: Water Mitigation Crew Chief
Company: Servpro Of Rochester
Location: Rochester, MN
