Overview
Team Lead – Retail Store Jobs in Mirabel – Quebec at Adidas
Title: Team Lead – Retail Store
Company: Adidas
Location: Mirabel – Quebec
Category: Retail, Sales
Position: Full Time Team Lead – adidas Retail Store 2017)
Purpose:
Act in a
leadership
capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.
Key Accountabilities:
In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales. Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff. Conducts one–on–one and/or small group training presentations for Sales Associates on
product knowledge
, store activities, job duties, and established policies and procedures.
Perform or assist in the completion of all documentation associated with applicants and new hires. Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales. Effectively utilize customer service, training, educational tools, and
communication
to develop staff in relation to division goals. Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
Assist with staffing and labor cost control standards and effectively maintain same. Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. Completes any regular sales transactions involving cash, credit, checks, etc. Involved indirectly with ticketing of products as well as checking paperwork against items received. Assists in product flow from stockroom to sales floor on a fill in basis.
Monitors and maintains sales floor fill – in process. Communicates the product levels and assortments with management. Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups. Performs sales, customer service,
merchandising
within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to
lead by example
.
Directs the performance of store up keeping duties. Knowledge
Skills and Abilities:
Must possess and consistently exhibit the competencies relative to the position.
Ability to
apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to
deal with problems involving several concrete variables in standardized situations.
Ability to
use MS Word, Excel, Outlook, and a point of sale system.
Ability to
exercise good judgment and decision making skills.
Ability to
add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Excellent verbal and written
communication skills
.
Ability to
work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother’s Day, Father’s Day, and Back-to-School. While performing the duties …
