Overview

Service Delivery Representative – Home Oxygen Jobs in Newmarket, ON at ProResp, Inc.

Full job description

Service Delivery Representative
Location: Southlake ProResp (Newmarket, Ontario)
Full-time Permanent Position37.5hrs/week (Monday – Friday 9:00am-5:00pm + rotational on-call)
Starting rate:$24-$25hr + benefits package + 3 weeks paid vacation

As a Service Delivery Representative with ProResp, you will assume responsibility for the delivery and maintenance of oxygen related equipment in and around a geographical region. In this role, you are a vital representative of our services in the community interacting directly with our patients and customers in the community. Candidates must be willing to undergo training in home oxygen and TDG (Transportation of Dangerous Goods) and be agreeable to participate in applicable background checks as a condition of employment.

What We Offer:

Full time, reliable employment with consistent hours

3 weeks paid vacation to start

Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more

Paid sick days and annual wellness/floater day

Paid overtime, paid on-call hours, paid on-call stand by hours

Annual incentive payment program

Company Growth Incentive program

Annual Performance and salary reviews

Providing a voice in employee surveys and open-door dialogue at all levels of leadership

Company vehicle and smart phone

A positive, ethical, and socially inclusive work environment that is supportive of professional development

Your Responsibilities:

Delivery and maintenance of oxygen and oxygen related equipment

Vehicle maintenance and inspections before and after use, compliance with policies and procedures and highway rules and regulations

Ensures correct loading of the vehicle by identifying product requirements for the day and loading product materials with compliance to safety and legislative requirements

Set up of equipment for new oxygen clients and delivery to existing clients

Exemplary client care; interacting with patients to ensure their needs are being met, providing top quality service according to a daily schedule as well as accommodating unanticipated needs.

Instruct clients in equipment operation and safety procedures

Appropriately complete necessary documentation as required

Undergoing required training for the delivery and maintenance of oxygen equipment.

Role Requirements:

Valid G Driver’s License with satisfactory driving record (at least 3 years)

Exceptional customer service skills and ability to interact with patients

Proven ability to work safely in a physically demanding environment, i.e., lifting up to 60 lbs on a regular basis, pushing and manipulating weights up to 100lbs.The nature of this role requires that you successfully complete a pre-placement Functional Assessment test as a condition of employment to ensure that you can meet these essential duties of the role.

Ongoing satisfactory vulnerable sector screening required.

Clean shaven where a respirator seals to the skin of the face or neck when the use of a N95 respirator is required during the course of duties for worker protection.

Education:Secondary school graduate at minimum.

We ask that applications be submitted online for our recruitment team to review. Please do not call/fax or drop-into the local branch office where they are busy providing care to our patients. All applications will receive a receipt of confirmation via email.

Accommodations are …

Title: Service Delivery Representative – Home Oxygen

Company: ProResp, Inc.

Location: Newmarket, ON

Category:

 

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