Overview
Logistics Coordinator – Fastfrate Group Jobs in Montreal, Quebec at Challenger Motor Freight Inc
Title: Logistics Coordinator – Fastfrate Group
Company: Challenger Motor Freight Inc
Location: Montreal, Quebec
Logistics CoordinatorOverseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience and have responsibility for all duties listed below.
Responsibilities of Logistics Coordinator:
Negotiate freight rates with carriers for domestic and cross-border TL and LTL
Source carriers
Perform work with a sence of urgency and attention to detail
Respond quickly to customer requests
Follow up on delivery delays or security issues
Grow and develop existing carrier and customer relationships
Responsible for margin improvement through various methods
Track & trace
Responsible to obtain all accessorial approvals and complete loads within 48 hours of occurrence
Ensure the highest level of customer experience is provided
Manage and coordinate daily shipments with carriers and customers
Liaise with customers and carriers to facilitate their pickup and delivery appointments
Ensure TMS contains current and complete data
Orders are to be closes within 12 hours of delivery
Ensure all audit requirements are completed and scanned in to TMS prior to dispatching loads
Perform all relevant aspects of Greenscreens including rates and customer quotes
Ensure all POD’s on the pod missing report, that is sent daily, are collected from carrier within 48 hours of receiving the list
Compliancy for customer volume expectations
When volumes fall short investigate why and advise management
Ensure carriers are qualified in Truckmate and RMIS
Assist and collaborate with the rate and pricing team when required
Vacation / Sick time – Collaborate with peers and management to ensure proper coverage for all accounts in your absence including vacation and sick time
Additional duties as required
All staff will be cross trained on all dedicated accounts.
Ensuring accuracy of carrier rating – Any invoice discrepancies or errors should be corrected within 48 hours of receiving
Will perform other duties as required
Qualifications:
Experience in cross boarder shipping, full-truckload as well as less-than-truckload
Experience in third-party logistics or brokerage role
Ability to make quick decisions
Strong attention to details
Ability to manage time effectively and multi-task
Effective teamwork skills
Ability to effectively handle multiple conflicting priorities
Strong communication, customer service and computer skills
Ability to build rapport with both carriers and customers
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