Overview
Senior Manager, Accountability and Investigations/Perm Jobs in Toronto – Ontario at Toronto District School Board
Title: Senior Manager, Accountability and Investigations/Perm
Company: Toronto District School Board
Location: Toronto – Ontario
Category: HR/Recruitment, Law/Legal
Position: Senior Manager, Accountability and Investigations (Perm)
No.: SCH II-24-0114NE POSTED:
June 19, 2024 DEADLINE:
July 3, 2024 Senior Manager, Accountability and Investigations 1 – Permanent Position People and Culture Schedule II, Level 12 (Non-Union – 12 Month) $141,703 – $169,312 The Toronto District School Board adheres to equitable hiring, employment and
promotion
practices. Reporting to the System Officer, People and Culture, the Senior Manager, Accountability and Investigations will provide
leadership
and strategic expertise in establishing the strategy, plans, and initiatives of the Accountability and Investigations Unit to foster a positive organizational culture and a safe and
inclusive
working environment.
This position will provide oversight and management of Investigations, the Police Reference Check (PRC) Office and the Whistleblower complaints process. Summary of
Duties:
Ø Support the System Officer in defining the overall Unit’s strategy, departmental plans, and initiatives, ensuring alignment with People and Culture strategy and organizational goals. Ø Provide
leadership
for the planning, development, and implementation of the Accountability and Investigations programs and services, incorporating best practices to cultivate a positive organizational culture, and promote
continuous improvement
and
service excellence
. Ø Oversee and provide expertise, strategic advice, and direction on workplace investigations, including but not limited to Non-Code Workplace Harassment, Workplace Violence, Abuse and Neglect of Students, breaches of organizational policies and procedures, and Alleged Culpable Behaviour/Misconduct by Employees.
Ø Lead and coordinate dispute resolution processes and case management services. Ø Lead and oversee complex workplace investigations involving confidential and sensitive matters, ensuring best practices in investigative techniques and processes. Ø Lead and manage the Accountability and Investigations team, including recruitment and selection, training, and development, coaching and mentoring, and performance evaluation. Ø Leverage expert knowledge of workplace investigations, employment law and legal concepts, to identify, develop and implement methods to update, enhance and streamline policies, processes, and procedures.
Ø Conduct research and analysis on trends and metrics and prepare reports to optimize operational and service needs. Ø Provide expert advice, counsel and recommendations on investigation matters, PRC programs, and whistleblower complaints, including interpretation of legislation,
conflict resolution
, and appropriate workplace behavior. Ø Oversee the PRC office, including resolving escalated issues and conducting interviews in accordance with the PRC protocol and procedures.
Ø Oversee and manage the development of investigative reports, and submissions to relevant decision makers. Ø Liaise with senior leaders, Legal Counsel, People and Culture Communities of Expertise (CoE), Human Rights, and other internal stakeholders to ensure cohesive and comprehensive management of investigations and related processes. Ø Triage investigation files to ensure timely completion of investigations. Ø Manage external investigators to ensure effective and efficient investigative process.
Ø Represent the TDSB at hearings, arbitrations and legal proceedings related to inves…
