Overview
Sales Centre Manager Jobs in Calgary, AB at Carrier Enterprise Canada
Full job description
Position:Sales Centre Manager
Reporting To: Regional General Manager
Location: Calgary North, Alberta
CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. CE has 36 locations across Canada. We are currently accepting internal and external applications for an Sales Centre Manager.
The Opportunity
Oversee the sales & profitability and sale center operations goals related to EBIT, Area Sales, Area LIPI, Area ecommerce, PI accuracy for a group of Sales Centers in an assigned market
Manage the day-to-day operations of the sales center to achieve short- and long-term sales and profit objectives
Develop business plans for the sales center that supports the overall Region and CEC plan
Provide leadership to the sales center employees so that they may accomplish their individual goals
Manage and coach employees through individual development, training, performance reviews, hiring and orientation
Participate in the recruiting process to hire and train new Counter Sales Associates and Sales Center Managers; manage the Sales Centers in the respective market to develop, coach and motivate the teams to ensure that a high professional standard is achieved, and monthly sales and EBIT targets are met
Oversee and conduct regular audits, sales and business reviews using business intelligence (BI) tools to identify opportunities to increase sales and profitability
Develop and maintain long term relationships with customers
Achieve plan performance by controlling expenses, working capital and inventory levels
Optimize customer experience through E-Commerce
Develop sales center marketing promotions and plans
Direct all aspects of sales center admin, including bank deposits, communications, quality initiatives, and warranty and reporting requirements
Provide a safe working environment that encourages employee development and high customer service
Ability to communicate both verbally and written to a wide variety of skill/knowledge levels in addition to possessing excellent presentation skills
Skills and Behaviours
Proven experience managing a branch with proven business results
2 – 3 years of industrial experience, college degree in business or equivalent education and experience preferred;
Computer literacy
Good product knowledge preferred
Good mathematical skills
Excellent communication and interpersonal skills
Strong computer skills and well organized
Ability to motivate employees and make critical business decisions
Enthusiastic and engaged with customers and employees
Why work for CE Canada?
Our culture and mindset are focused on leading sustainable, ambitious, strategic growth through engagement, empowerment and accountability!
We are a team built on trust and integrity
We believe our people are what delivers a high level of customer experience
We invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodology
We win and celebrate together
We offer competitive salary, incentive, and benefits such as:
Health, Dental & Vison Care
Life & Disability Insurance
Travel Assistance Coverage
Company Pension Plan with a company contribution
Employee Assistanc…
Title: Sales Centre Manager
Company: Carrier Enterprise Canada
Location: Calgary, AB
Category:
