Overview
Reservations Supervisor Jobs in Campbell River, British Columbia at Naturally Pacific Resort
Title: Reservations Supervisor
Company: Naturally Pacific Resort
Location: Campbell River, British Columbia
The TeamNaturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual’s input and celebrates achievements collectively.
The RoleAs a key member of our team theReservations Supervisorwill be responsible for overseeing the daily operations of the Reservations department. They will be responsible for the daily operations in the Reservations department. The Reservations Supervisor will ensure the highest level of hospitality in the department when interacting with our guests. They will be a hands-on leader whose team will be responsible for guest interactions when booking their stay. The ideal candidate will have leadership and hospitality experience.
Your contributions to the team include:
Oversee Reservations activities to ensure consistent and exceptional service techniques for guest bookings
Provide extensive knowledge of the Resort and its facilities as well as local attractions and events to ensure a memorable experience for guests
Additional tasks and duties as assigned
A few things we are looking for in a new team member:
1-2 years in a leadership role
3+ years of guest service experience
1-2 years of hospitality experience
Experience with hotel PMS (Opera, Maestro, etc.)
High level of attention to detail and enthusiasm to develop your knowledge and the team.
Perks & Benefits
At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues. As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience. Please note that specific benefits may vary depending on the role and level within the organization.
Comprehensive employer paid health, vision, and dental coverage for you and your family
Access to ongoing training and development opportunities to support your career growth and advancement within the company
Employee and Family Assistance Program
Discounts on various resort amenities and services such as food, golf, retail, and spa
Support for your health and wellness goals
Registered Pension Plan (RPP) eligibility after 1 year
Accommodations available for qualifying candidates
We are committed to fostering a positive and supportive work environment where our employees feel valued, respected, and motivated to excel. We believe that by investing in our team members’ well-being and professional development, we can collectively achieve success and create a thriving and fulfilling work environment.
The Resort
At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coa…
