Overview

Racquets Coordinator Jobs in Old Toronto at Donalda Club

Title: Racquets Coordinator

Company: Donalda Club

Location: Old Toronto

Category: Administrative/Clerical, Management

Position:  Racquets Coordinator (Full Time)

Location: Old Toronto

12 Bushbury Dr, Toronto, ON M3A 2Z7, Canada

Job Description

Posted Wednesday, March 27, 2024 at 4:00 AM

TheRacquets Coordinatoris a pivotal role under the direction of the Head Racquets Professional, aimed at enhancing the operational and administrative efficiency of the Racquets Department. This role involves providing vital support to the Head Racquets Professional, overseeing the service quality of the tennis facilities, and ensuring member satisfaction exceeds expectations.

Key Responsibilities

Oversee daily operations at the tennis office, ensuring smooth workflow and addressing any operational challenges.

Address member inquiries and concerns promptly, maintainingprofessionalismand courtesy.

Manage Racquets department billing for clinics, camps, programs, events, and merchandise sales, excluding individual lessons.

Handle invoicing and payment processes for racquet repairs, including stringing and regripping services.

Supervise office staff, ensuring they are well-informed and equipped to perform their duties efficiently.

Facilitate regularcommunicationand meetings with tennis staff to discuss and implement strategies for service improvement.

Coordinate content for the Racquets section on the website and broadcast emails.

Arrange facilities for Racquets events and manage seasonal transitions of the Racquets office.

Schedule and oversee Racquets staff work schedules using Ceridian Dayforce.

Support the organization and smooth execution of tennis and squash events, programs, and social activities.

Maintain effectivecommunicationchannels within the department and with members, utilizing various platforms.

Participate in Racquets Committee meetings, taking minutes and providing updates.

Assist with the organization of team matches, including scheduling, score tracking, and other logistics.

Manage court reservations and ensure the online booking system isup-to-date.

Contribute to a welcoming and well-maintained office environment and assist with club events as needed.

Monitor squash facility services and perform or coordinate necessary court maintenance.

Guide the Assistant Racquets Coordinator and contribute to the department’s social media presence as required.

Qualifications

High School diploma or equivalent; post-secondaryeducationin a related field required.

A degree or certification in Professional Tennis Management or Administration is highly desirable.

3-5 years of administrative experience, preferably in a tennis environment within a private club.

Exceptional organizational, administrative, and interpersonal skills.

Flexibilityto work various shifts, including evenings, weekends, and holidays, and ability to work under pressure.

Why Join Donalda Club?

Be part of a prestigious club with a rich history and a commitment to excellence.

Work in asupportive environmentthat valuesteamworkandpersonal growth.

Enjoy competitive compensation and opportunities for professional development.

We offer Health & Dental Benefits and aWellnessSpending Account

At one year, you are eligible to enrol in the Pension Plan
– Employer/Employee Contributions

…and of course, we care about your well-being by offering paidWellnessDays & Sick Days

12 Bushbury Dr, Toronto, ON M3A 2Z7, Canada #J-18808-Ljbffr

 

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