Overview

Operational Efficiency Project Manager Jobs in Montréal – Quebec at CGI

Title: Operational Efficiency Project Manager

Company: CGI

Location: Montréal – Quebec

Category: Management, IT/Tech

Do you aspire to excel in a

challenging

position within a successful organization??

CGI’s Payroll Service Center is looking for an Operational Efficiency Project Manager. Based in Montreal, we’ve been helping Canadian entrepreneurs run their small businesses for over 40 years.

We offer

all-in-one cloud solutions that simplify payroll and human capital management.

Join ourdynamicteam

and contribute to the success of Canadian businesses. Take advantage of :

– Numerous career opportunities supported by a professional development plan;

– Public transportation and parking nearby;

– A rewarding relationship with our highly satisfied customers;

– A

work environment

recognized as one of the most pleasant in the country (Great Place to Work certified). Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership,

teamwork

,

respect

and belonging. Here, you’ll reach your full potential because…You are invited to be an owner from day 1 as we work together to bring our Dream to life.

That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop

innovative solutions

and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last.

You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen

your skills

and broaden your horizons. At CGI, we recognize the richness that

diversity

brings. We strive to create a work culture where all belong and collaborate with clients in building more

inclusive

communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow.

If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist. Come

join our team

—one of the largest IT and business consulting services firms in the world. Your future duties and responsibilities The OAC (

Optimization

and

Continuous Improvement

) team is responsible for optimizing the Payroll Service Center (PSC) processes in order to continue offering quality service to our customers, while taking into account their constant growth.

Being a Technology Project Manager on the OAC team means :

– acting as the CSP’s resource person for projects requiring RPAaS involvement

– Steering technology projects and ensuring that they perform according to the expectations of the mandators

– Act as crisis manager for PSC breakdowns and incidents

– Monitor deployments and coordinate the efforts of these initiatives

– Work in

collaboration

with various stakeholders to ensure that projects run smoothly.

– Propose initiatives to optimize and improve PSC business processes

– Identify and analyze operational and customer impacts, and make recommendations

– Keep management informed of the progress of all projects

– Represent operations on various internal committees (CRM, telephony, IT maintenance, etc.)

– Support the entire OAC team o…

 

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