Overview
Office Administrator Jobs in Dartmouth, NS at Total Fall Protection
Full job description
JOB DESCRIPTION
Title:Client Services & Information CoordinatorDepartment:Records Division
Management / Non-Management:Non-ManagementImmediate Supervisor:Operations Manager
Effective Date:October, 2023Salary Range :
Does this position supervise direct reports:NoTitle of direct report:N/A
1. Position Summary
This role encompasses two primary objectives:
1) Efficient Scheduling Management: Your key responsibility is to confirm the scheduling of equipment installations, inspections, and external training sessions. This involves persistence, planning and coordination to ensure everything runs smoothly.
2) Client Information Management: Maintaining an accurate and consistently updated client information is crucial. Your role includes the essential task of ensuring our client information is always current and error-free.
Qualifications and Expectations:
Attention to Detail: This position demands a keen eye for detail to prevent oversights and errors.
Self-Motivated: The role operates with minimal supervision, so self-driven individuals thrive in this environment.
Persistent: You’ll be responsible for gathering and organizing documentation to safeguard our clients, which requires persistence in following up and ensuring compliance.
Geographic Knowledge: A solid grasp of Canada’s geography, coupled with a logistics mindset, is essential to effectively manage scheduling and resource allocation.
Challenges:
Balancing Act: This role calls for the ability to juggle multiple tasks, prioritize effectively, and make on-the-spot decisions to keep operations running smoothly.
1
. October, 2023
Office Setting:
Your work will primarily take place in an office environment.
Schedule:
The standard work hours are Monday to Friday, from 8:00 AM to 5:00 PM. There may be instances where you are required to work outside of these hours.
Occasional Travel:
While travel is not a regular part of the job, there may be occasional trips required as a condition of employment.
Flexibility:
This job description serves as a general guideline. You may be occasionally or permanently assigned other duties as needed.
In summary, this position is at the intersection of meticulous planning, data management, and effective coordination. It demands self-motivation, geographical awareness, and the ability to handle a dynamic workload
2. Major Responsibilities
Inspections Management Responsibilities:
Daily:
1.Proactive Client Review:Continuously assess clients’ inspection and training requirements to stay ahead of scheduling needs.
2.Client Interaction:Maintain daily communication with clients to coordinate inspection and training appointments efficiently. This will require quoting, invoicing, booking communicating with the trainer.
3.Documentation Updates:Regularly update documentation for inspectors, clients, trainers, and the front office to ensure information accuracy and accessibility.
Weekly:
4.Managerial Review:Collaborate with the inspections manager on a weekly basis to review scheduling progress and inspection outcomes, ensuring alignment with organizational goals.
5.Monthly Scheduling Review:Conduct a monthly review of the scheduling process, looking for opportunities to enhance efficiency and effectiveness.
Booking Inspections:
Daily Basis:
6.Expert Booking:Utilize a deep understanding of inspector availability and client-specific inspection requirements.
Employ exceptional customer serv…
Title: Office Administrator
Company: Total Fall Protection
Location: Dartmouth, NS
Category:
