Overview
Night Auditor (Part-Time) Jobs in Edmonton at Ramada Edmonton South
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The Night Auditor plays a critical dual role in overseeing the hotel’s overnight operations and performing end-of-day accounting duties. This position ensures a seamless guest experience during late hours while maintaining the accuracy of financial transactions and records.
As the primary point of contact for guests overnight, the Night Auditor is responsible for check-ins and check-outs, addressing guest inquiries, and completing nightly audit procedures. This role requires strong attention to detail, problem-solving abilities, and the capacity to work independently in a quiet but essential time frame for hotel operations.
Key Responsibilities
1. Guest Interaction & Overnight Service
- Greet late-arriving guests warmly and professionally, assisting with check-ins and check-outs.
- Handle guest inquiries, requests, and issues efficiently and with discretion during overnight hours.
- Provide information about hotel amenities and local services, even during off-hours.
- Monitor the lobby and public areas, ensuring a safe, secure and welcoming environment.
2. Night Audit & Financial Reconciliation
- Complete nightly audit procedures, including balancing and reconciling daily financial transactions.
- Generate and review end-of-day reports for hotel revenue, occupancy, and front desk activity.
- Ensure accuracy in billing, credit card transactions, and cash handling procedures.
- Prepare summaries for management to review each morning.
3. Front Desk Operations
- Perform check-ins/check-outs and update guest information in the Opera Cloud Property Management System (PMS).
- Manage room assignments and accommodate late guest requests or last-minute reservations.
- Preform downtime procedures when necessary.
- Monitor and maintain front desk cleanliness and organization.
- Ensure all front office paperwork is completed, filed, or communicated appropriately.
4. Guest Safety & Security
- Follow all hotel safety and emergency procedures, remaining alert to any potential risks.
- Monitor surveillance systems (if applicable) and report unusual activity or incidents.
- Maintain a visible presence at the front desk to provide a sense of security for overnight guests.
5. Communication & Shift Transition
- Document and communicate all significant overnight activity to the morning shift and management team.
- Collaborate with housekeeping and maintenance as necessary for early morning guest or room issues.
- Ensure a smooth handover by briefing the incoming shift with accurate updates.
Qualifications
Required Experience and Skills
- Minimum of 1 year in a front desk, accounting, or hospitality role preferred.
- Familiarity with Property Management Systems (PMS) and basic accounting procedures.
- Strong attention to detail, especially with financial transactions and record-keeping.
- Ability to work independently, remain alert during night hours, and handle issues calmly and effectively.
Education
- High school diploma or equivalent required.
- Post-secondary education in hospitality, accounting, or a related field is an asset.
Physical Requirements
- Ability to remain awake and alert for overnight shifts.
- Comfortable standing for extended periods and performing light physical tasks.
- Ability to respond promptly to guest or emergency needs during night hours.
Key Performance Metrics
- Audit Accuracy: Completing nightly audit tasks with precision and timeliness.
- Guest Satisfaction: Providing courteous and helpful service to late-night guests.
- Security Awareness: Monitoring hotel premises and responding to incidents appropriately.
- Operational Reliability: Ensuring seamless overnight operations and effective shift transitions.
Why Join Us?
At Ramada Edmonton South, we offer a dynamic work environment with opportunities for growth and skill development in the hospitality industry. As a Night Auditor, you will gain valuable experience while contributing to delivering excellent guest experiences. Join our team and be part of a supportive organization dedicated to making every guest’s stay memorable.
Pay: $16.00-$17.00 per hour
Work Location: In person
Title: Night Auditor (Part-Time)
Company: Ramada Edmonton South
Location: Edmonton
