Overview
Medical Secretary Jobs in Edmonton, Alberta at Medserv
Title: Medical Secretary
Company: Medserv
Location: Edmonton, Alberta
Respectfully, we do not require the assistance of recruiters at this time – please do not call the office. Any associated calls or emails will be screened accordingly.About MedservMedserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.
Role OverviewDue to internal growth at Medserv, we are actively looking for a Medical Secretary to join our Remote Practice Management team based out of Athlone. Medical Secretaries at Medserv are the key to providing the best possible service to our clients. You will be working closely with a Patient Administrator ensuring you are meeting and taking the lead on exceeding client expectations. Day to day you will be dealing with a high volume of calls, from patients, secretaries and other medical professionals.
Duties And Responsibilities
Managing a high volume of calls from patients querying appointments, handling consultants and secretaries’ queries, taking payments, issuing correspondence, etc.
Scheduling clinics
Managing and reviewing medical dictations
Scanning medical information and uploading to the PM system
Participate in weekly team meetings with management
Managing internal and external email queries
Ensure clients are getting the best us of the service
Assist with training of new members of staff when necessary
Ad-hoc duties as requested by management
Requirements And Skills
Attention to detail is essential
Comfortable speaking with clients or third parties, i.e secretaries, hospital personnel
Ability to work on own initiative
Ability to multi-task/be flexible to the needs of the role
Ability to communicate/report effectively with manager/team members/clients and other third parties
Ability to work to targets
Must be a team player
Package
Salary: €27,500 – €28,500
Performance bonus (team based)
Company bonus
Corporate health insurance with Irish Life
Pension contribution
Maternity and Paternity leave (T&C’s apply)
Life Assurance
Gym membership
Dedicated EAP provided by Health Assured
21 days AL as standard with an additional 2.5 days discretionary. Additionally, there is further accrual based on length of service
Holiday Plus Scheme to purchase additional leave
Professional development opportunities
Regular sports and social events
Healthy food with comfortable on-site recreational facilities
Access to tax incentive schemes i.e. commuter schemes and bike to work
35-hour working week compensated at a 40-hour week
Additional Info
This is a full-time position with rotating shifts (8am – 4pm, 8.30am – 4.30pm, 9am – 5pm)
All offers of employment are subject to a valid work permit
Role commences immediately
