Overview
Medical Office Assistant & Patient Care Coordinator Jobs in Winnipeg, Manitoba, Canada at Previvo
Title: Medical Office Assistant & Patient Care Coordinator
Company: Previvo
Location: Winnipeg, Manitoba, Canada
Previvo | Winnipeg, MB
About Previvo:
Previvo is a multidisciplinary longevity and functional medicine clinic dedicated to helping individuals take a proactive approach to their health and well-being. Through advanced diagnostics, personalized healthcare, and integrated wellness services, we help patients optimize performance, improve healthspan, and enhance quality of life.
Our team brings together physicians, nurses, allied health professionals, and wellness practitioners to deliver a premium, modern, and patient-centered healthcare experience.
About the role:
Previvo is seeking a professional, organized, and patient-focused Medical Office Assistant & Patient Care Coordinator to join our growing team.
This individual will serve as one of the first points of contact for patients and play a key role in delivering an exceptional patient experience. The successful candidate will thrive in a fast-paced environment, possess strong communication skills, and be able to manage multiple priorities while maintaining professionalism and attention to detail.
This role combines traditional medical office responsibilities with patient coordination, program support, and relationship management within a modern longevity and functional medicine clinic.
Key Responsibilities
- Deliver a premium, patient-centered experience throughout the patient journey
- Answer and direct incoming phone calls, emails, and patient inquiries
- Schedule, coordinate, and manage patient appointments
- Process patient payments for Previvo programs and services
- Manage patient communication, reminders, recalls, and follow-ups
- Review and organize referrals, faxes, and incoming documentation
- Coordinate testing appointments and support clinical workflows
- Verify insurance information and assist with billing-related inquiries
- Maintain accurate patient records and administrative documentation
- Support practitioners with administrative and operational needs
- Assist patients in navigating Previvo programs, services, and testing recommendations
- Support patient onboarding and program enrollment processes
- Educate patients on clinic services and offerings within the scope of the role
- Build strong relationships with patients while supporting long-term engagement and retention
- Coordinate communication between patients and healthcare providers to ensure a seamless care experience
- Ensure a clean, organized, and professional front-desk environment
- Contribute to efficient daily clinic operations while maintaining patient confidentiality
Qualifications
- Previous experience in a medical office, healthcare clinic, or related healthcare setting preferred
- Medical Office Assistant certification considered an asset
- Education or experience in Nutrition, Kinesiology, Exercise Science, Health Sciences, Psychology, or a related field is considered an asset
- Strong customer service and patient relations skills
- Excellent verbal and written communication abilities
- Knowledge of medical terminology is an asset
- Strong organizational skills with the ability to multitask effectively
- High attention to detail and professionalism
- Experience with Accuro EMR, Jane App, scheduling software, and Microsoft Office or Google Workspace preferred
- Passion for health, wellness, longevity, fitness, nutrition, or preventive healthcare
- Interest in learning about advanced diagnostics, functional medicine, and longevity-focused healthcare
- Demonstrated ability to build rapport and maintain positive patient relationships
- Ability to work collaboratively within a multidisciplinary healthcare team
Benefits & Perks
- Employer-paid health benefits after successful completion of probation
- Free on-site parking
- Employee discounts on Previvo services and products
- Professional development and learning opportunities
- Opportunity to work within an innovative and rapidly growing longevity and functional medicine clinic
How to Apply
If you are passionate about healthcare, enjoy helping people, and want to be part of a collaborative and forward-thinking team, we would love to hear from you.
Please submit your resume and a brief cover letter for consideration to [email protected]
