Overview

Medical Office Administrator Jobs in Kawartha Lakes – Ontario at WS Audiology Americas

Title: Medical Office Administrator

Company: WS Audiology Americas

Location: Kawartha Lakes – Ontario

Category: Healthcare, Sales

Hear Canada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions.

We’re adding a Full-Time, Permanent Client Care Coordinator to our growing team in Bobcaygeon, ON .  What it’s all about:  As a Client Care Coordinator, you are passionate about the hearing healthcare of our clients.

You will

ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and recognize and capitalize on sales opportunities.  What’s in it for you?

Attractive compensation

package with

profit-sharing

opportunities   Benefits starting on your first day   RRSP program + employer matching   Educational Assistance and Health &

Wellness

programs   Generous travel allowances and mileage for applicable roles   Mentorship and professional development opportunities

What you will do:

Ensure that clients’ needs are met in a timely manner   Assemble, maintain and process client files   Schedule and maintain client appointments   Use current client care scheduling systems to enter client information, transactions, and appointment tracking   Manage invoicing and accounts receivables based on client purchases and insurance claims   Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions   Recognize and capitalize on sales opportunities through various mediums (e.g., walk-ins, client referrals, telephone inquiries, retention practices, etc.)

What we are looking for:

High School Diploma or equivalent   Experience in customer service and administration with an emphasis on sales    Experience working with geriatric population is an asset   Excellent oral and written

communication skills

, ability to establish and maintain a professional rapport with clients and co-workers   Proficiency with computers including scheduling software and MS Office   Strong

multi-tasking

, organization, and time-management skills  HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities.

Accommodation is available on request for candidates taking part in all aspects of the selection process.

 

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