Overview

Medical Assistant/Medical Office Administrator Jobs in Oakville, Ontario at LMC Healthcare

Title: Medical Assistant/Medical Office Administrator

Company: LMC Healthcare

Location: Oakville, Ontario

LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 12 multi-disciplinary centers of excellence located in 3 provinces (Ontario, Alberta, and Quebec). Our 60+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.

Our growing team is looking for aMedical Assistant/Medical Office Administratorwho can work for us on apermanent full-timebasis supporting ourLMC Oakville clinic (3075 Hospital Gate Suite 301, Oakville).ResponsibilitiesMedical Assistant:

Coordinating the flow of patients in the examination and treatment areas to ensure efficient use of the facility and the Physician’s schedule

Ensuring proper documentation (i.e. patient information and forms are accurate in patient chart) and when necessary liaising with medical laboratories and/or Physician offices for appropriate patient documentation.

Preparing patient for physician evaluation, including but not limited to, measuring vital signs, such as pulse rate, temperature, blood pressure, height, weight, and BMI and record information on patient’s chart appropriately.

Collecting patient medical and social history.

Reviewing medication list for accuracy and completion

Promotion of comprehensive, coordinated care for the patient. (Relating to the entire LMC care team of endocrinologists along with diabetes educators, pharmacists, chiropodists, optometrists, researchers and health coaches).

Preparing examination rooms with necessary medical supplies

Downloading various glucose meters, continuous glucose monitors and/or insulin pumps

Downloading of investigations via electronic software DSQ, OLIS, Netcare etc

Medical Office Administrator:

Checking in patients (reception/registration) and checking out patients (scheduling follow ups)

Adhere to LMC’s Administrative Policy Manual and Care Promise

Management of all patient appointments appropriately and providers schedules as per our SOP

Completing all daily tasks such as:

Providers tasks and assignments

Handle all external referrals to other specialists, diagnostic bookings and other tests for all providers

Liaising with medical laboratories/physician offices for appropriate patient documentation

Co-ordinate patient visits along their care path, especially across LMC’s multidisciplinary services: Chiropody, DEP, Optometry, Pharmacy and Research

Respond to all patient inquiries by email

Responding to all telephone inquires and retrieving and returning messages

Handling incoming and outgoing mail, faxes and shipments (site specific)

Process patients accounts receivable and payable (credit card, debit, cheque & cash payments), when required

Ordering office and medical supplies, when required

Complete third party forms & letters, when required

Coverage for other administrators, as required

Other administrative duties, as assigned

Requirements:

Medical Office Experience and/or Medical Office Assistant Diploma

Previous Personal Support Worker or Medical Laboratory experience is considered an asset

Previous experience as a Medical Assistant (MA) or Practical Nurse is considered an asset

Proficient knowledge of Electronic Medical Records system (knowledge of Accuro is considered an asset)

Sound knowledge of medical terminology

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About LMC Healthcare