Overview
Intake and Admissions Worker Jobs in Kelowna, BC at KCR Community Resources
Full job description
KCR Community Resources is seeking an Intake and Admissions Worker to be the first point of contact for individuals seeking services. The successful candidate will be responsible for assessing and referring participants to appropriate services based on eligibility, as well as assisting them in completing intake forms and providing administrative support.
Key Responsibilities:
Greet, assess, and direct incoming calls and requests to appropriate staff
Distribute intake forms, create client files, and perform data entry
Refer assessed participants to internal and external services based on eligibility and needs
Maintain an organized reception area and coordinate access to the Resource Centre
Assist with translation service coordination and maintain the registration list for upcoming workshops
Generate and submit monthly activity/service reports to Immigrant Services Manager
Ensure information files are maintained and disposed of in a secure fashion
Handle incoming deliveries and sort/distribute daily incoming mail
Provide support and coordination for all office equipment and supply orders
Skill Requirements:
Completion of an Office Administration course or 3 years of administrative experience
Excellent interpersonal, written, and verbal communication skills
Proficient in MS Office, database management, and basic accounting tasks
Organized and able to multitask; Excellent time management skills
Knowledge and awareness of issues surrounding diversity and multiculturalism
Able to communicate effectively with people of diverse backgrounds by phone and in person
Application Process
KCR Community Resources welcomes and encourages applications from people with diverse abilities. We will strive to provide reasonable accommodations, accessible formats, and communication support upon request to people with diverse abilities in all aspects of the recruitment and selection process.
If you require accommodation as part of the application process, please contact Recruitment at our main office on 250 763 8008.
Application Deadline
Please note that the application deadline for this position is March 8th, 2024. All resumes received by this date will be thoroughly reviewed and evaluated.
About KCR Community Resources
KCR is a not-for-profit agency fostering diversity, collaboration, and resourcefulness by tailoring services to meet the community, family, and individual needs. We believe in a community where individuals and families are supported in leading healthy, productive, and fulfilling lives.
We value inclusion and relationships built on mutual trust, recognizing each other’s contributions, expertise, and opinion. We strive to create a safe and welcoming work environment where collaboration and valuing people’s strengths are at the core of our day-to-day interactions.
Title: Intake and Admissions Worker
Company: KCR Community Resources
Location: Kelowna, BC
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