Overview
Inside Sales/Customer Service Representative Jobs in Mississauga, ON at Rotech pumps & Systems Inc.
Full job description
JJob Title:Inside Sales / Customer Service
Company:Rotech Pumps & Systems Inc, Mississauga
Job Description:
Rotech Pumps & Systems Inc, a leading Pump Manufacturing Company in Mississauga, is seeking a versatile individual to fulfill the role of Inside Sales / Customer Service. This dynamic position involves a wide range of responsibilities aimed at ensuring exceptional customer service, efficient order execution, and effective procurement of shop and office supplies.
Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries, providing product information, and resolving concerns promptly and professionally.
Collaborate with sales teams to identify customer requirements and provide accurate quotes for pumps, parts, and services.
Process customer orders from initiation to fulfillment, including generating purchase orders, coordinating with vendors, and monitoring order status.
Liaise with vendors to obtain pricing, negotiate terms, and ensure timely delivery of parts and materials.
Coordinate shipping and receiving activities, including obtaining freight quotes, preparing orders for shipment, and tracking deliveries.
Manage inventory levels of Pumps/ parts, materials, and office supplies, conducting regular counts and reconciling discrepancies.
Source and procure shop and office supplies from various vendors, negotiating pricing and terms to obtain the best value for the company.
Maintain accurate records of customer interactions, transactions, and inventory data using appropriate software systems.
Implement inventory control procedures to minimize loss, optimize inventory levels, and improve overall efficiency.
Collaborate with cross-functional teams, including sales, operations, and finance, to ensure seamless order processing and customer satisfaction.
Continuously update knowledge on company products, services, and vendor offerings to provide exceptional customer service and support.
Qualifications:
Excellent written and verbal communication skills, with the ability to interact professionally with customers, team members, and vendors.
Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
Self-motivated and able to work independently with minimal supervision, while also thriving in a collaborative team environment.
Proficiency in computer skills, including MS Office suite and inventory management software.
Previous experience in inside sales, customer service, order execution, procurement, or inventory control preferred.
Bachelor’s degree or equivalent work experience preferred.
Additional Information:
This is a full-time position with a day shift schedule (Monday to Friday).
Salary range: $40,000.00 – $45,000.00 per year.
New graduates with relevant skills and qualifications are encouraged to apply.
If you possess the required skills and are ready to take on a multifaceted role in a dynamic organization, please submit your resume, along with a cover letter, salary requirements, and references, using the provided link. Please include the words “Inside Sales / Customer Service ” in your subject header. We look forward to welcoming you to our team at Rotech Pumps & Systems Inc!
Job Types: Full-time, Permanent
Pay: $40,000.00-$45,000.00 per year
Benefits:
Dental care
Extended health care
Work from home
Schedule:
Day shift
Monday t…
Title: Inside Sales/Customer Service Representative
Company: Rotech pumps & Systems Inc.
Location: Mississauga, ON
Category:
