Overview
Houseperson (Full-Time) Jobs in Ottawa at FAIRMONT
Company Description
Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Houseperson.
What is in it for you:
Wonderful company culture – our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Comprehensive extended health benefits package
Full rate of pay $ 22.75/hour
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Responsibilities:
Reporting to the Housekeeping Leadership Team, responsibilities and essential job functions include but are not limited to the following:
Offer professional, friendly and engaging service to all guests and responding timely to any special requests
Provide intuitive service, engaging with external and internal guests and anticipating their needs
Assist Room Attendants to ensure guest rooms are prepared efficiently
Respond timely to guests’ special requests for miscellaneous items i.e.: cribs, cots, extra towels, etc.
Clean all assigned areas including: sanitizing, dusting, pickup and delivery of linen from rooms/carts, vacuuming, spot cleaning carpets, bathroom cleaning, window cleaning, replenish rooms with supplies, maintaining exterior cleanliness, etc.
Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
Maintain inventory in the Housekeeping closets
Foster positive cross departmental relationships to create a seamless experience
Follow detailed housekeeping standards as set through our ALL Safe – Stay Well, Leading Quality Assurance and Accor’s brand standards
Follow departmental policies and procedures
Follow all safety and sanitation policies
Participate in renovation projects as needed
Report necessary maintenance items
Other duties as required
Qualifications
Warm and caring personality; previous housekeeping experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Excellent guest service skills
Highly responsible and reliable
Ability to work cohesively as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must have a have a good command of the English language
Additional Information
Physical Aspects of Position (included but not limited to):
Constant standing and walking throughout shift
Must be able to perform physically demanding work including frequent kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Title: Houseperson (Full-Time)
Company: FAIRMONT
Location: Ottawa
