Overview
hotel guest services attendant Jobs in Sooke at Sooke Harbour House
Education: No degree, certificate or diploma
Experience: Experience an asset
Work setting
Hotel, motel, resort
Tasks
Arrange for ground transportation
Convey travellers luggage by hand or hand truck
Assist passengers as required
Clean cabins and make beds
Serve food and beverages
Set and clear tables in dining cars
Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
Address customers’ complaints or concerns
Assist clients/guests with special needs
Attend to baggage problems
Attend to group arrivals and departures
Escort incoming guests to their rooms
Handle luggage for hotel guests
Maintain luggage storage area
Provide information regarding features of rooms, service of hotel and points of interest
Provide, arrange for, or refer guests to valet parking services
Receive and deliver items and messages for guests
Work conditions and physical capabilities
Bending, crouching, kneeling
Fast-paced environment
Handling heavy loads
Large workload
Physically demanding
Standing for extended periods
Walking
Work under pressure
Weight handling
Up to 23 kg (50 lbs)
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player
Work Term: Permanent
Work Language: English
Hours: 30 to 35 hours per week
Title: hotel guest services attendant
Company: Sooke Harbour House
Location: Sooke
