Overview
Full time Bridge Attendant Jobs in Point Edward at The Federal Bridge Corporation Limited
The Federal Bridge Corporation Limited (FBCL) is a Crown corporation responsible for overseeing the Canadian federal interests in four international bridge crossings between Canada and the United States. Its mandate is to provide the highest level of stewardship so that the international bridges and associated structures are safe and efficient for users. FBCL owns, manages and operates international bridges and associated structures in Sault Ste. Marie, Point Edward, Lansdowne (Thousand Islands) and Cornwall, Ontario.
Position Summary
To primarily act as ambassador for FBCL while collecting tolls and providing courteous customer service and maintaining safe and efficient flow of traffic to make our customers’ gateway experience safe, efficient and enjoyable.
Duties and Responsibilities
Processes high volume of transactions promptly and accurately
Inspect vehicle visually, determine type and classification
Collect toll fee using cash or card, perform basic
Provide excellent customer service
Provide direction and general information to travellers upon request
Work under adverse conditions, including weather extremes, hostile and
Uphold understanding of all services along with updated
Strictly adheres to procedures and policies
Regulate traffic flow by holding and releasing traffic at toll booth as traffic dictates
Direct traffic into specific lanes when necessary according
Report suspicious activities to shift supervisor
Assist in turning around trucks and refused entry vehicles
Remain alert to any potential risk situations
Provide support to shift supervisor during emergency situations
Remain composed under pressure
Complete all other tasks as required.
Essential Qualifications
Grade 12 or equivalent
1 year experience in handling money in a customer facing environment
Must have the ability to work 12 hour shifts in a 24/7 operation
Must have exceptional customer service skills
Must be able to maintain self-control
Must have excellent cash balancing skills
Must be safety and security minded
Must be resilient
Must be reliable
We thank all those who apply. Only those selected for further consideration will be contacted. FBCL is an Equal Opportunity Employer, which promotes a culture of inclusion and diversity. Accommodations are available throughout the staffing process and can be requested at any time from the assigned human resources representative.Show more
Title: Full time Bridge Attendant
Company: The Federal Bridge Corporation Limited
Location: Point Edward
