Front of House Staff/Server

Overview

Front of House Staff/Server Jobs in Markham at Paramount Middle Eastern Cuisine

Location – 7720 Markham Rd, Markham, ON

GENERAL SUMMARY

Our servers are individuals who must have a positive and professional attitude and clear communication skills to deliver high quality customer service to our customers.

Responsibilities and Duties

RESPONSIBILITIES

 Effectively communicate with customers and resolve customer issues in a positive manner and cater to customer needs while on shift.

 Serve all food and beverage requests in an efficient and manner.

 Maintain a clean and safe work environment; clear tables during hours of service.

 Consistently provide every guest with the same great service.

 Work with other team members to ensure guests are seated as efficiently and quickly as possible.

 Demonstrate exceptional product knowledge.

 Listen to guests and suggest menu items that meet their needs and enhance their experience.

 Demonstrate a desire to help where needed.

 Use Customer feedback to improve service.

 Follow Health and Safety procedures and identify unsafe practices or conditions.

 Accurately follow cash-out procedures and secure proper payment for all orders.

 Project a positive image both on and off duty in restaurant locations.

 Educate customers on promotions or services to up-sell products/services and take orders as necessary.

 Record accurate details regarding customer inquiries into database and escalate issues as needed.

 Other Customer service duties as assigned.

 Server reports to the Assistant Manager.

Qualifications and Skills

QUALIFICATIONS

 Previous restaurant experience (preferred).

 High School diploma considered an asset.

 Strong interpersonal and communication skills are required.

 Self-confident, personable, energetic personality.

 Must be punctual, dependable and hard working.

 Availability to accommodate a flexible work schedule and willingness to work with short notice.

 Ability to work within a fast-paced environment on a regular basis.

 Professional appearance and demeanor.

 Strong communication skills.

 Flexibility to work varying shifts including evenings and weekends.

Job Types: Full-time, Part-time, Casual

Pay: $17.00-$20.00 per hour

Benefits:

Discounted or free food
On-site parking

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Supplemental pay types:

Tips

Experience:

serving: 1 year (preferred)

Licence/Certification:

Smart Serve (preferred)

Work Location: In person

Title: Front of House Staff/Server

Company: Paramount Middle Eastern Cuisine

Location: Markham