Overview
Field Service Technician- CNC Repair Jobs in Madison, WI at AT3 Staffing
Job description:
Are you the kind of technician who enjoys figuring out what others can’t? Do you like working hands-on with advanced CNC equipment, solving technical problems, and helping customers keep production running at full speed?
Our client is looking for a CNC Machine Tool Technician to join their growing service team supporting manufacturers across the region. This is an opportunity to work with cutting-edge CNC equipment while building strong customer relationships and becoming a trusted technical expert in the field.
This role is perfect for someone who enjoys variety in their day — from troubleshooting and repairs to machine installations, preventative maintenance, and customer training. No two days look exactly the same, and your work will directly impact customer operations and productivity.
Why This Opportunity Stands Out
- Work hands-on with advanced CNC machine tools and manufacturing technology
- Join a highly respected service organization with a strong reputation in the manufacturing industry
- Opportunity to work independently while still being backed by an experienced and collaborative technical team
- Variety in your day-to-day responsibilities with exposure to multiple manufacturing environments and machine platforms
- Ongoing technical training and professional development opportunities
- Company-provided tools, uniforms, and support resources
- Strong opportunity for long-term career growth within the organization
- Work directly with customers and become a go-to problem solver in the field
What You’ll Do
As a CNC Machine Tool Technician, you will troubleshoot, repair, install, and maintain CNC equipment at customer facilities while helping manufacturers minimize downtime and improve machine performance.
Key Responsibilities
- Diagnose and repair CNC machine tool issues including mechanical, electrical, and operational problems
- Perform preventative maintenance, machine installations, alignments, and service work
- Troubleshoot machine performance issues to quickly restore production uptime
- Train customers and operators on machine maintenance, operation, and best practices
- Accurately document repairs, service activity, parts usage, and findings within service software systems
- Communicate directly with customers regarding scheduling, repair updates, and service recommendations
- Collaborate with internal teams and vendors to resolve technical issues and improve service processes
- Support continuous improvement initiatives related to service operations and equipment performance
- Maintain tools, service equipment, and work areas in a safe and professional manner
- Participate in ongoing technical and manufacturer training programs
What We’re Looking For
We are seeking someone who combines strong CNC technical knowledge with excellent troubleshooting ability and customer communication skills.
Qualifications
- Associate degree, technical certification, or equivalent hands-on CNC service experience
- 2+ years of experience troubleshooting and repairing CNC machine tools
- Strong mechanical and electrical troubleshooting skills
- Ability to read blueprints, schematics, and technical documentation
- Experience working within industrial or manufacturing environments
- Strong communication and customer service skills
- Self-motivated with strong organizational and time management abilities
- Comfortable working independently in the field while managing service priorities
- Valid driver’s license with a clean driving record
- Ability to travel regionally, including occasional overnight travel
- Ability to lift up to 50 lbs. and work in manufacturing shop environments
- Passport eligibility for future travel opportunities as needed
Ideal Candidate
You are:
- A hands-on problem solver who enjoys troubleshooting complex equipment
- Comfortable working directly with customers in manufacturing environments
- Motivated by learning new technology and expanding your technical skillset
- Someone who enjoys independence, variety, and field service work
- Calm under pressure and able to think critically to solve machine issues quickly
- Passionate about helping customers keep production moving
What Success Looks Like
In this role, your work will directly impact:
- Machine uptime and production efficiency
- Customer satisfaction and long-term relationships
- Equipment reliability and preventative maintenance performance
- Reduced downtime and improved operational productivity
- Overall customer manufacturing performance
If you are looking for a long-term opportunity where you can work with advanced manufacturing technology, continue growing technically, and make a visible impact every day, we would love to connect with you.
Job Type: Full-time
Pay: $40.00 – $42.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Application Question(s):
- What type of CNC Repairs have you done?
- Do you have experience troubleshooting and repairing CNC machines?
Work Location: On the road
Title: Field Service Technician- CNC Repair
Company: AT3 Staffing
Location: Madison, WI
