Overview
Dispatcher Jobs in Mississauga at Stephenson’s Rental Services
Who we are
Stephenson’s Rental Services is a success story spanning over 70 years and 500 employees looking to expand our team with diverse and talented individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through Respect, Passion, Simplicity, Progressive Thinking and a Family Focus.
Why we’re thriving
We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we invest in the skills you have today and support you in exploring your growth through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our unwavering commitment to becoming your destination employer.
How you’ll contribute
As one of our Dispatchers, you’ll play a key role coordinating the movement of our truck fleet through:
Using our software and dispatching our truck fleet throughout Southwestern Ontario to various client and internal sites, fulfilling requests for Heavy/Medium Construction Equipment, Heating Equipment, and Scaffold/Temporary Fencing products
Using our Rental Management System to process delivery and pick up orders for clients and internal sites
Communicating delayed orders, partial pick-up or equipment set-up with customers
Ensuring all trucks have accurate inventory counts, preventing stock-outs and maximizing efficiency
Cultivating strong relationships across the organization and with our client partners by providing an excellent level of service
Writing and closing contracts, invoicing equipment pick-up’s, and making outbound calls to our clients
Summarizing and reporting daily productivity to your supervisor
Arranging fleet maintenance and service
Adhering to and promoting our Company Safety Policies, including wearing all required PPE
Completing other administrative duties as assigned
What we’re looking for
High School Diploma or equivalent
1-3 years of experience in Dispatching, Office Administration and/or Office Management, with preference given to candidates with experience in equipment rental services, construction, home improvement centers, or similar background
Strong computer and MS Office proficiency. Prior experience using DSI and Axiom Rental Management systems is a bonus
Exceptional communication and customer service skills, effectively able to deal with internal staff and clients
Able to multi-task and work effectively in a fast-paced team environment
Helping YOU Win
While you are doing what you’re best at for us, we work to support you through:
Competitive hourly wages with bonus opportunities
Paid time off
Extended health care, dental and vision care after 3 months
Guaranteed 42.5 hours per week, with overtime availability
Annual uniform and PPE allowance
Life insurance and RRSP matching
Discounted gym membership and exclusive store discounts
Internal career development, mentorship, and apprenticeship options
Job Types: Full-time, Permanent
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
RRSP match
Store discount
Vision care
Flexible Language Requirement:
French not required
Schedule:
Day shift
Monday to Friday
Supplemental pay types:
Bonus pay
Work Location: In person
Title: Dispatcher
Company: Stephenson’s Rental Services
Location: Mississauga
