Overview
Director, HR & Workplace Investigations Jobs in Canada at Veritas Solutions
Title: Director, HR & Workplace Investigations
Company: Veritas Solutions
Location: Canada
Job Description
Job Title: Director
Department: Investigations / Consulting / Training
Reports To: Chief Operating Officer (COO) or Senior Director, Business Operations
Location: Remote (Edmonton, AB) with occasional travel
Employment Type: Full-Time, Employee (32 Hour Work Week)
Compensation: This role is compensated in accordance with the organization’s salary band framework and is aligned to internal equity and market benchmarks.
Position Summary:
The Director provides leadership for a core service area—Consulting, Training, or Investigations—grounded in deep expertise in their assigned domain. This role supports high-quality delivery, operational excellence, and alignment with the company’s mission. The Director partners with internal teams to guide project planning and execution, foster team wellbeing and development, and contribute to a respectful, inclusive, fully remote working environment. The Director represents the service line externally through credible client engagement and professional industry engagement consistent with organizational values.
Key Responsibilities:
- Provide leadership for service delivery within the assigned domain, ensuring work is delivered with quality, care, and consistency
- Guide project execution so deliverables are timely, accurate, and aligned with applicable standards and expectations
- Shape and evolve service-line approaches, templates, and resources aligned to the assigned domain (Consulting, Training, or Investigations), incorporating lessons learned, emerging practice issues, and internal quality standards. This is done in collaboration with colleagues.
- Support team performance through coaching, clear expectations, feedback, and access to the tools and resources needed to succeed
- Complete people-leader reviews and approvals for direct reports in accordance with organizational policies and timelines (e.g., time entries, time off/leave requests, and expense submissions), and following up on questions or corrections as needed
- Partner across functions to align priorities, remove barriers, and support progress toward company-wide goals
- Build and maintain client relationships through clear communication, responsiveness, and strong professional judgement; for external-facing service lines, contribute to the organization’s reputation through thoughtful participation in industry committees and a positive professional social media presence.
- Represent the organization in external-facing settings (e.g., conferences, client sessions, community or industry events) in a manner that is aligned with our values and supports positive, respectful relationships.
- Contribute to business development within a shared, team-based approach by identifying and advancing opportunities aligned with the organization’s services and values, and by supporting relationship development, scoping discussions, solution design, and proposal development in collaboration with Business Operations/BD.
- Track key measures of success (KPIs) and use insights to continuously strengthen division programs, tools, and resources to improve quality, consistency, and scalability across the service line
Required Qualifications & Skills:
An equivalent combination of education, training, and relevant experience may be considered.
Education & Experience:
· Bachelor’s degree in a relevant field (e.g., HR, Law, Business, Education) or an equivalent combination of education and experience
· Typically 7+ years of experience in a related professional services role (or comparable experience in a similar environment)
· Typically 3+ years in a leadership or people-management role, with demonstrated experience supporting team performance and development
· Experience in HR consulting, investigations, or training / leadership development is an asset
Technical Skills:
- Demonstrated expertise in tools, methods, and standards relevant to the assigned service line (e.g., investigation planning and reporting practices; consulting frameworks and client advisory deliverables; adult learning design and facilitation methods)
- Strong project and resource management skills
- Proficiency with Microsoft 365 and collaboration platforms
- Familiarity with CRM, case management, or learning management systems (as applicable)
Soft Skills:
- Strong leadership and team development
- Excellent communication and client engagement
- Ability to support public speaking and engage with diverse audiences in areas of expertise
- Strategic thinking and problem-solving
- High attention to detail and quality
- Adaptability and collaboration in a remote environment
- Ability to manage competing priorities
Certifications (if applicable):
- CPHR or other relevant professional certifications (asset)
Work Environment & Support
Veritas is committed to a psychologically safe and supportive work environment. Employees are supported through onboarding, ongoing communication, and leadership guidance, particularly when navigating complex or sensitive work. Our values guide how we work together and with clients, emphasizing care, accountability, and the prevention of harm.
Accommodations
Veritas is committed to fostering an inclusive and accessible workplace. We recognize that employees may require accommodations based on individual needs, and we are committed to working collaboratively to support access, dignity, and full participation in the workplace.
Additional Information:
- Fully remote role with occasional travel as needed
- Access to a secure, private workspace and reliable internet is needed for this role; support and options can be discussed as part of onboarding.
- Responsibilities may evolve with business needs and will be supported through clear communication and appropriate training and supports.
- We are committed to creating an inclusive, equitable and accessible workplace.
· Employment is conditional upon the successful completion of reference checks and, where appropriate to the role and responsibilities, background checks (such as a criminal record check), conducted with the candidate’s consent.
Version:
2026-03-24
Prepared By:
Senior Director, Business Operations
Approved By:
Senior Leadership Team
Effective Date:
2026-04-14
Next Review Date:
2028-04-01
