Overview
customer service representative – call centre Jobs in North York at Express Repair Inc
Education: No degree, certificate or diploma
Experience: 1 to less than 7 months
Work setting
Business sector
Private sector
Tasks
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Sell merchandise
Consult with clients after sale to provide ongoing support
Computer and technology knowledge
Internet
MS Outlook
MS Word
Security and safety
Basic security clearance
Work conditions and physical capabilities
Fast-paced environment
Personal suitability
Client focus
Excellent oral communication
Organized
Team player
Screening questions
Are you available for shift or on-call work?
Are you currently a student?
Financial benefits
Bonus
Other benefits
Free parking available
Learning/training paid by employer
Subsidised public transportation
Team building opportunities
Work Term: Permanent
Work Language: English
Hours: 30 to 50 hours per week
Title: customer service representative – call centre
Company: Express Repair Inc
Location: North York
