Overview
Customer service representative at chill workplace Jobs in Richmond at Treasure Mart Ltd.
Job description
Are you looking to join a successful, family-owned business and become an integral part of our team? We’re looking for an exceptional individual who shares our values of appreciation, respect, and hard work. As a Customer Service Representative, you’ll play a vital role in ensuring our customers receive top-notch service and support.
About Us
We’re a leading supplier of creative art supplies to retailers across Canada, offering a wide range of top national product brands and the latest releases inspired by fashion, culture, and artistic creativity. As a small, close-knit team, we value teamwork, innovation, and a positive work environment.
Your Qualities and Abilities
Excellent customer service skills, friendliness
Strong Organizational skills
Problem-Solving Ability
Team Player
Maturity and Professionalism
Positive Attitude
Responsibilities
Respond to customer emails and live chat inquiries promptly and professionally
Answer incoming phone calls and assist customers with inquiries
Assist customers with ordering (pre-orders, special orders, and checkouts)
Support with various other administrative tasks, like inventory management
Why Join Us
Enjoy a stress-free atmosphere in our friendly, casual, yet busy workplace
Benefit from a Monday to Friday schedule with weekends off (8:30am to 4:30pm), no overtime
Non-corporate workplace culture
Thank you for your interest in joining our team! Applicants with personal notes will be considered first.
Job Types: Full-time, Permanent
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
Casual dress
Company events
On-site parking
Flexible Language Requirement:
French not required
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Ability to commute/relocate:
Richmond, BC V7A 4Z1: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
What is your favorite cheesy joke?
Language:
English (required)
Work Location: In person
Title: Customer service representative at chill workplace
Company: Treasure Mart Ltd.
Location: Richmond
