Overview
Customer Service Representative Jobs in Mississauga, Ontario, Canada at STAGE WEST EXPRESS INC
Title: Customer Service Representative
Company: STAGE WEST EXPRESS INC
Location: Mississauga, Ontario, Canada
Company Description
Stage West Express Inc. is a trusted trucking company based in Ontario, specializing in Less-than-Truckload (LTL) freight shipping between Canada and the USA. Our services connect Ontario with key states such as Wisconsin, Georgia, Arizona, and Texas, ensuring efficient cross-border logistics. With a focus on reliable and timely transportation, we are dedicated to delivering excellence in our industry and building strong relationships with our valued customers.
Role Description
This is a full-time, on-site role for a Customer Service Representative located in Mississauga, ON. The Customer Service Representative will engage in daily activities that include addressing customer inquiries, resolving issues, ensuring customer satisfaction, and providing a positive customer experience. The role will also involve maintaining strong communication with clients to deliver exceptional support.
Qualifications
- Proficiency in Customer Service and Customer Support practices
- Strong focus on Customer Satisfaction and the ability to enhance Customer Experience
- Excellent communication skills for interacting with clients and resolving issues effectively
- Problem-solving skills and a friendly, customer-first mindset
- Ability to work efficiently in a fast-paced, on-site environment
- Prior experience in logistics or freight services is an advantage
- Proficiency in basic computer applications and customer relationship management (CRM) tools
