Overview
Customer service indigenous/on-site Jobs in Montréal – Quebec at National Bank
Title: Customer service indigenous/on-site
Company: National Bank
Location: Montréal – Quebec
Category: Customer Service/HelpDesk, Finance & Banking
Position: Customer service jobs for indigenous people (on-site).
Attendance On-Site Job Number 19488 Status:
Permanent State Québec Type of Contract Permanent Country Canada
Schedule:
Full-Time Full Time / Part Time? Full-Time Posting date 30-Jan-2024
Location:
Montreal, Quebec City Montreal Province/State Quebec Area of Interest:
Advisory services, Call centres As part of initiatives to promote
inclusion
and
diversity
, we strongly encourage people who identify as Indigenous to apply to work at National Bank.
This job listing is reserved for people who identify themselves as such.“Indigenous People” is a collective name for the original peoples of North America and their descendants.
This includes First Nations, Métis, and Inuit.
Working in customer service at one of National Bank’s call centres, you’ll support clients with their financial needs and help them use our electronic solutions.
Come and thrive in a
fast-paced
and stimulating environment, in a full-time career that offers you numerous benefits.
We’ll be starting to hire for the new cohorts in March!
If you have any questions, feel free to contact our Recruitment colleagues Christina Chan () and/or Simon Beaulieu ().
If you wish to apply, you can do so via this online job posting and we will contact you via email.
Your compensation The salary is between $21.50 and $23.50/hour depending on the position.
Evening and weekend premiums may apply.
We also offer a program to reimburse tuition fees.
Your role
We offer
numerous job opportunities at our Client Contact Centres located in downtown Montreal and in Sherbrooke.
Depending on
your skills
, availability, and interests, our recruitment team will guide you towards the best job option for you.
When you
join our team
, your main responsibilities will be to:
Take calls from clients Assess their banking and financial needs Guide them towards the most suitable solution Your schedule Your work schedule is variable, and you’ll receive your schedule three weeks in advance.
You must be available to work during the daytime, evenings, and weekends.
Your team
You will
collaborate with colleagues who value passionate people and bold ideas.
You’ll be part of a team that helps clients achieve their goals and you can always count on your colleagues to share their knowledge with you.
Training and development Several options will be available to you: advance in your role, evolve in your sector, and more! You’ll have many choices because we encourage internal professional development.
You will
start with your cohort among our teams in March 2024 with an in-person training program lasting 3 to 4 months.
Your
on-the-job training
will focus on how to help clients over the phone, and you’ll be supported by a trainer.
Prerequisites High school diploma or equivalent Customer service experience
Ability to
establish strong relationships with clients
Languages:
Language:
French Language:
English Reason to require this language: you will need to discuss frequently with our service providers or…
