Overview
customer service clerk Jobs in Moncton, NB at AM PM CLEANING SERVICES INC.
Full job description
Durée de l’emploi: Permanent
Langue de travail: Bilingue
Heures de travail: 30 hours per week
Education:
Expérience:
Education
Bachelor’s degree
Work setting
Urban area
Business sector
Tasks
Produce informational materials to increase awareness of services available
Assist in the preparation of brochures, reports, newsletters and other material
Co-ordinate special publicity events and promotions
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive payments
Answer clients’ inquiries and provide information
Supervision
1 to 2 people
Certificates, licences, memberships, and courses
CPR Certificate
Computer and technology knowledge
MS Excel
MS Outlook
MS Windows
MS Word
MS PowerPoint
MS Office
Zoho CRM
Area of work experience
Community service organization
Area of specialization
Interactive/new media
Communications
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Overtime required
Work under pressure
Own tools/equipment
Cellular phone
Computer
Internet access
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player
Ability to multitask
Dependability
Honesty
Quick learner
Screening questions
Are you available for shift or on-call work?
What is the highest level of study you have completed?
What is your current level of study?
Experience
1 year to less than 2 years
Other benefits
Free parking available
Learning/training paid by employer
Title: customer service clerk
Company: AM PM CLEANING SERVICES INC.
Location: Moncton, NB
Category:
