Overview
Court and Client Representative (temporary and permanent full-time employment) Jobs in Oshawa at Ministry of the Attorney General
Are you interested in launching your career in the Ontario Public Service (OPS) and gaining practical experience in the Ontario justice system where you will deliver accessible, fair, timely and effective services for Ontarians? Working in Ontario Courts offers a unique and dynamic professional environment that combines the pursuit of justice with the intricacies of legal proceedings. As a court employee, you become an integral part of a vital institution that upholds the principles of fairness, impartiality, and the rule of law.
The Ministry of the Attorney General, Court Services Division has a great opportunity where we offer an extensive training program to teach and prepare you with everything you need to know to be successful in the Court and Client Representative role.
As one of the largest employers in the province, we offer a wide range of exciting career opportunities. We believe in the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency and responsiveness. We are committed to being an employer of first choice, creating a positive and inclusive work environment. We invite you to join our team!
We offer:
A defined benefit pension plan
Maternity and parental leave top-up benefits which includes adoptive parents
Comprehensive health plan (opt-in for temporary contract employees)
Collegial and professional work culture
Career growth and development opportunities across multiple business areas
We provide on-the-job training to support your success in the role
Want to learn more about this role? https://www.ontario.ca/courtjobs/
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.
What can I expect to do in this role?
In a fast-paced team environment, you will perform a wide range of duties both in and out of the courtroom to support in-person and virtual hearings. From interacting with judges, attorneys, and jurors to managing case files and facilitating courtroom proceedings, you will:
Support the modernization of courts by participating in pilot projects and actively engaging in improvements to the delivery of court services
Carry file cases from intake, bail hearing, all court appearances, to final disposition
Prepare and review legal materials e.g., books of documents, court forms, previous decisions, submissions made by parties’ counsel
Preparing, signing and issuing court orders and default judgements
Prepare and maintain both physical courtrooms and virtual hearing rooms for proceedings e.g., ensure court decorum; set-up open/close court; facilitate communication between parties; speak publicly during court proceedings, support case flow; handle, mark and record all court-related documents; maintain logs and court exhibits
Attend to juries and witnesses e.g., coordinate and assist jury panels; attend to witness’ needs
Assist public, court personnel and justice participants by responding to questions and providing information on protocols and procedures
Complete and reconcile financial transactions
Operate specialized courtroom technology to support in-person, virtual and hybrid court proceedings, court audio and video recording equipment, electronic display evidence equipment, ensuring equipment is in working order at all times and is tested prior to court, during court and after each recess
Ensure all proceedings are recorded and annotated in accordance with legislative requirements, ministry guidelines and standards
How do I qualify?
Mandatory
Typing skills to 30 words per minute (wpm)
Please note:
You will also be required to:
Undergo a security screening check under the Ontario Public Service (OPS) Employment Screening Check Policy, which includes a criminal record check (Criminal Records and Judicial Matters Check)
Become a Commissioner of Oaths
You may be required to:
Work variable and staggered hours
Work on weekends and statutory holidays
Report to work at other court locations (potentially in small aircraft or driving a motor vehicle as required) when scheduled or as required according to geographic location
Have a valid Driver’s License within the Province of Ontario, where required
Communication and Client Service Skills:
You have:
Communication and interpersonal skills to work and liaise with senior officials and judiciary regarding court orders and judgements and court proceedings, ensuring clear and concise responses are provided, including explanations and clarifications, as required
Ability to write detailed, accurate and clear written reports and documentation
Technical Proficiency:
You have:
The ability to interpret/apply and explain legislation, regulations, policies, and practices
Technical skills and can learn to troubleshoot court equipment and various in-court and office technologies (e.g., digital recording, video conferencing technology for virtual hearings, equipment, and display devices)
Ability to ensure all courtroom technology, including remote appearance, court audio and video recording equipment, display evidence equipment, is in working order at all times
Ability to operate specialized digital recording equipment to ensure the accurate recording and annotation of court proceedings, and to provide playback of proceedings upon request of the court
Proficiency with computer software and case management systems (data base programs) to access and retrieve information
Planning and Organizational Skills:
You have:
Organizational skills, the ability to prioritize workload, multi-task in a fast-paced environment, meet deadlines and adapt to changing priorities
The ability to work independently – within a court setting or from home – and in a team environment, proposing solutions for the optimal use of time and resources to ensure operational requirements are met
Problem-Solving and Judgement Skills:
You can:
Identify, address, and resolve problems
Interpret and assess situations, make sound judgements, and diffuse difficult situations
Administrative and Mathematical Skills:
You have:
Math skills to receive payments, calculate fees, collect and balance monies/accounts
The ability to operate a cash register/financial management system, including handling card transactions and cash
The ability to manage active and archived files
Additional Information:
Address:
7 English Permanent, 75 Mulcaster St, Barrie, Central Region, Criminal Record and Judicial Matters Check
2 English Permanent, 3 Dominion St, Bracebridge, Central Region, Criminal Record and Judicial Matters Check
1 English Permanent, 700 Memorial Ave, Cottage C B7 2nd Floor, Orillia, Central Region, Criminal Record and Judicial Matters Check
1 English Permanent, 440 Kent St W, Lindsay, East Region, Criminal Record and Judicial Matters Check
1 English Permanent, 150 Bond St E, Oshawa, Central Region, Criminal Record and Judicial Matters Check
1 English Permanent, 70 Simcoe St, Peterborough, East Region, Criminal Record and Judicial Matters Check
9 English Temporary, duration up to 12 months, 75 Mulcaster St, Barrie, Central Region, Criminal Record and Judicial Matters Check
1 English Temporary, duration up to 12 months, 3 Dominion St, Bracebridge, Central Region, Criminal Record and Judicial Matters Check
1 English Temporary, duration up to 12 months, 700 Memorial Ave, Cottage C B7 2nd Floor, Orillia, Central Region, Criminal Record and Judicial Matters Check
1 English Temporary, duration up to 12 months, 8500 Leslie St, Markham, Central Region, Criminal Record and Judicial Matters Check
Compensation Group:
Ontario Public Service Employees Union
Understanding the job ad – definitions
Schedule:
3
Category:
Legal Services
Posted on:
Wednesday, June 19, 2024
Note:
In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
C-AG-215098/24
Title: Court and Client Representative (temporary and permanent full-time employment)
Company: Ministry of the Attorney General
Location: Oshawa
