Overview
Counter Salesperson Jobs in Cranbrook – British Columbia at EMCO Corporation
Title: Counter Salesperson
Company: EMCO Corporation
Location: Cranbrook – British Columbia
Category: Sales, Retail
Job Description
If you are looking to be a Swiss Army knife, a jack of all trades and master of some, an integral part of both front and back of store, to stretch and grow with the Profit Center, this is the role for you. If you are seeking an opportunity to show your talents in different ways, this is the jig for you.
As a Counter Salesperson, you will provide sales support to walk-in customers who come to our Profit Centre counters.
You will
provide the highest level of customer service by maintaining, stocking, and keeping a clean counter sales area. In addition, you will provide support to customers by answering questions, picking, and entering orders and following up on any backorders. Support will also be provided to the Inside Sales and Outside Sales functions.
Additional duties will include:
Assist customers who purchase material at the Profit Centre counters
Research product for customers and provide recommendations on our assortment of product
Drive sales growth through ownership of counter
merchandising
, product
promotion
, and generate leads for the Outside Account Manager while networking with customers at the counter
Enter, pick, and pack sales orders generated at the counter
Maintain and clean the counter area including any
merchandising
displays
Inform the buyer when stocks levels are low Follow up on backorders with vendors and provide customers accurate delivery dates
Unload and receive product
Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
Navigate and find a solution for customer concerns and complaints
Perform other tasks as requested by the Profit Centre Manager Qualifications Grade 12 diploma or equivalent;
College and/or University degree an asset
Outstanding customer service and verbal
communication skills
Excellent relationship building skills with customers, vendors, and teammates
Ability to
learn and operate the applicable software system used to process orders
Experience working
in a
fast-paced environment
Intermediate math skills with a strong
attention to detail
Ability to
learn how to operate
material handling
equipment
Possess a
strong work ethic
and a high standard of integrity
Ability to
work well independently and in a team setting
Preferred
Skills:
Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
Ability to
use the Internet as a resource to problem solve and find alternative solutions for customers
Additional Information Why
Join Our Team
?
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
In addition, we will offer you:
Great mentors and
on-the-job training
Growth potential
with
competitive salary
, benefits, and
profit sharing
A career …
