Overview
Comfort advisor Jobs in Edmonton – Alberta at Action Furnace
Title: Comfort advisor
Company: Action Furnace
Location: Edmonton – Alberta
Category: Sales
We are hiring Comfort Advisors!
Action Furnace is a residential HVAC company located in Alberta.
Our focus is to continuously provide our customers with an exceptional experience pillared by integrity,
teamwork
, learning, teaching, and embracing change.
We provide above average compensation, an amazing benefits plan, RRSPs, and the opportunity to grow within the company! We know that when our people are happy, so are our customers!
Reporting to the Director of Sales and Marketing, the Comfort Advisor will be responsible for giving world-class in-home presentations and closing sales in homes.
They will engage in prospecting and collaborate with other departments to ensure
customer satisfaction
.
The ideal candidate will possess excellent
communication
and interpersonal skills, be able to work independently, and be passionate about providing customers with the highest level of service.
Perks and benefits to working at Action Furnace: RRSP Matching Program Benefits including medical, dental, and health spending account Company supplied i Phone and i Pad Dispatch from home Flexible schedule
Responsibilities:
This position will include, but not be limited to the following:
Sales Presentations Conduct in-home HVAC sales presentations to potential customers Demonstrate
product knowledge
and highlight features and benefits Provide recommendations for products and services that meet customer needs Communicate pricing and financing options Closing Sales Overcome objections and close sales Create and maintain strong relationships with customers Follow up with customers after the sale to ensure satisfaction Achieve monthly and annual sales KPI’s Lead Generation/Proscpecting Conduct research and identify potential customers Utilize marketing strategies to generate leads Develop and maintain a network of referral sources Follow up on leads and schedule appointments Learning and Professional Development Stay up to date with industry trends, products, and services Attend training sessions and seminars Collaborate with other team members to share knowledge and best practices Continuously improve sales skills and techniques Interdepartmental
Collaboration
Work collaboratively with other departments to ensure
customer satisfaction
Coordinate with the Install team to ensure smooth installations Collaborate with the customer service team to resolve issues and concerns Provide feedback to management to improve processes and procedures to review market conditions
Qualifications:
Valid drivers license for 3+ years, clean drivers abstract, and reliable transportation Excellent customer/member service and
communication
oriented5+ years of relevant professional sales experience Strong
problem-solving skills
Ability to
work independently and in a
team environment
Ability to
thrive in a commission sales role Positive mindset HVAC or construction trade experience is an asset Values:
Commitment to Teaching and Learning – Demonstrates ownership of work, ability to help others by encouraging, motivating, and coaching.
Integrity – Demonstrates ability to follow through on commitments – Do the right thing.
Embrace Change – Demonstrates a “can do” mentality and takes on an assertive approach to welcoming changes set out by the
leadership
…