Overview
Advisor Jobs in Edmonton at Covenant Health Canada
The Ability Management Advisor (AMA) reports to the Team Lead, OHS Abilities Management, working both independently and collaboratively alongside key partners to support Covenant Health employees across Alberta who require assistance to remain at work or return to work following a medical leave. A key responsibility is liaising with external partners such as Sun Life Canada, and internal partners including human resources, unions, and operational leaders to lead and facilitate return to work using disability case management strategies for physical/psychological disabilities and neurodivergence. The AMA primarily manages non-occupational illness and injury cases but may be required to assist with occupational disability cases (WCB) as needed. The AMA is a key team member for administering employee salary continuance, including sick bank usage and Covenant Health bridging benefits, as well as both short-term disability (STD) and long-term disability (LTD) benefit entitlements. The AMA is responsible for ensuring that the employees’ temporary or permanent work restrictions and accommodation needs are well defined by working with the employees’ health care and disability insurance providers. The AMA facilitates return to temporary modified and full work duties, which can include gradual return to work plans. The AMA arranges and leads return to work meetings with stakeholders and provides written plan memos. The AMA communicates through e-mail, telephone, and MS Teams Messenger and uses digital case management tools. The incumbent may apply to work in a hybrid environment with a pre-determined set schedule, with up to two days per week working from a home office and three days per week onsite. This position is non-unionized.
- Classification: Advisor
- Union: COV OUT OF SCOPE
- Unit and Program: OHS Abilities Management
- Primary Location: One Twelve Campus
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 14-APR-2026
- Date Available: 27-APR-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Hourly Salary: $36.25
- Maximum Hourly Salary: $54.37
- Vehicle Requirement: Driver’s License, Vehicle Required
Required Qualifications:
A degree or diploma in Social Sciences, Disability Management, Rehabilitation, Kinesiology, Registered Nurse, or other related discipline with a minimum of 5 years directly related experience in caseload management of non-occupational illness and injury and return to work facilitation in a unionized environment. Ability to multitask and be organized to meet timelines in a high-volume, fast paced environment. Proficient computer knowledge and keyboarding skills are essential. Familiarity with medical conditions and rehabilitative terminology. Ability to independently and proactively lead medically complex return to work plans involving multiple stakeholders within a large caseload with cases at varying stages of the rehabilitation and return to work process.
Additional Required Qualifications:
Independent critical thinking skills. Ability to maintain professional composure and empathy while supporting employees who are going through stressful and challenging periods of disability and illness. Strong written and verbal communication skills with the ability to explain complex topics in clear, simplified terms. Valid Alberta Class 5 driver’s license and ability to travel to Covenant Health sites as needed.
Preferred Qualifications:
Some experience with occupational (WCB) disability management, Human Rights Legislation, and Duty to Accommodate. Experience working in a hospital or long-term care environment is an asset.
Title: Advisor
Company: Covenant Health Canada
Location: Edmonton
