Overview
Visitor Services Attendant II Jobs in Leamington at Parks Canada
Point Pelee National Park – Point Pelee National Park
Leamington (Ontario)
GS-MPS-04
Specified Period – Full-time from August to March 31, 2025.
$26.86 to $29.20 per hour (plus bilingual bonus))
For further information on the organization, please visit Point Pelee National Park
Experience Canada by joining the Parks Canada Agency! Parks Canada Web site
Closing date: 10 July 2024 – 23:59, Pacific Time
Who can apply: Persons employed or residing in Leamington, Ontario and within a 60 kilometre radius of Leamington, Ontario who have a legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
Apply online
Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
We will only accept on-line applications received via the jobs.gc.ca site.
All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.
Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
Applicants can verify the status of their applications, at any time.
Applicants can be notified electronically of tests or interviews and results.
For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.
To submit an application on-line, please select the button “Apply Online” below.
Persons who are unable to apply on-line must contact the person listed below prior to the closing date.
Duties
Visitor service, revenue collection and daily cleaning/maintenance at campgrounds and the front entrance. This includes but is not limited to greeting visitors and providing orientation; confirming reservations; selling of campsites; selling passes and merchandise, daily cleaning of campground washroom and other facilities, campsite cleaning/maintenance, grounds cleaning and litter picking and emptying of trash and recycling receptacles.
Work environment
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.
Point Pelee National Park is your doorway into a world of natural wonders. From your first step into the park you’ll be amazed by adversity of habitats, from the sheltered canopy of the southern Carolinian forest to the expansive sea of cattails in the marsh. Listen for the sweet songs of migratory birds that briefly stop inspiring on their way to northern breeding grounds. Glide through the marshlands in a canoe, paddling silently past turtles basking in the sun or wander barefoot on a sandy beach, enjoying the sun and warm water. In autumn, the migration returns with songbirds darting quickly in and out of vegetation, while dragonflies and Monarch butterflies drift by. In winter, Point Pelee offers quiet beauty and solitude as you enjoy hiking, snowshoeing or cross-country skiing.
Intent of the process
We are currently seeking to fill two Visitor Services Attendant II positions at Point Pelee National Park. We are looking for a passionate and visitor focused team member who will work with others to provide exceptional service to visitors at the site. Join thousands of colleagues from across the country who do amazing things everyday so that Canadians and visitors from other countries can discover the historic and natural treasures presented by Parks Canada.
This process will be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country.
Positions to be filled: 2
Information you must provide
Your résumé.
A covering letter “In approximately 1,000 words applicants must clearly demonstrate in their cover letter how they meet the Education and Experience criteria listed in the Statement of Qualifications (see below). Applicants must list both of these factors in their cover letter, and then write one or two paragraphs for each demonstrating how they meet these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter. Failure to clearly demonstrate in your cover letter how you meet the Education and Experience factors found on the Statement of Qualifications (see below), may result in the rejection of your application. Normally, applicants will not be solicited for incomplete or possible missing information.””
Contact information for 3 references.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
Bilingual – Imperative (BBB/BBB)
Education :
A secondary school diploma OR an acceptable combination of education, training and/or experience.
Note – Acceptable combination of education, training and experience:
Two years of secondary school or PSC approved alternatives; AND
Successful completion of a minimum of one (1) course relevant to the duties of the position (e.g., courses taken through continuing education facilities, colleges, universities, professional or governmental organizations or employers AND
A minimum of 1 year providing customer service and using point of sale system.
Degree equivalency
Experience :
Experience in interacting with the public in a reception/orientation capacity;
Experience in handling cash and operating point of sale equipment.
The following will be applied / assessed at a later date (essential for the job)
Bilingual – Imperative (BBB/BBB)
Information on language requirements
Knowledge :
Knowledge of Parks Canada operations and the natural and/or cultural history of Point Pelee National Park;
Knowledge of services, programs, and fees of Point Pelee National Park.
Abilities :
Ability to communicate effectively to a wide variety of audiences;
Ability to work in a team environment.
Personal Suitability :
Exercises sound judgment
Personally connects with people
Strives for excellence
Demonstrates integrity
The following may be applied / assessed at a later date (may be needed for the job)
Additional Certification :
CPR Certification
Willingness to wear a Parks Canada uniform when required;
Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays, when required.
Make moderate physical effort to sit and stand for prolonged periods and/or to clean facilities/grounds;
Occasionally demonstrate tasks to others;
Occasionally be exposed to noxious odours from car fumes, to dust, cleaning products and wet conditions.
Conditions of employment
Reliability Status security clearance
Possess a valid class “G” driver’s license;
Work outdoors in varying temperatures and inclement weather;
Work and/or travel in varied terrains and by various means of transportation;
Parks Canada prohibits smoking in the workplace.
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI .
Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.
Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Persons are entitled to participate in the appointment process in the official language of their choice.
Travel cost for individuals who are not Federal Public Servants will not be covered.
We thank all those who apply. Only those selected for further consideration will be contacted.
Title: Visitor Services Attendant II
Company: Parks Canada
Location: Leamington
