Overview
Virtual Chief Information Officer Jobs in Markham, ON at Pace Technical
Full job description
Do you love working with people as much as you love working with tech? If yes, then we have an opportunity that will expand your expertise in all things IT. We’re currently looking for two Virtual Chief Information (vCIO) Officer’s (one junior and one senior) to join our team – we’re looking for you!
At PACE Technical, we have what you’re looking for.
We’re a group of innovative professionals dedicated to delivering client-centric IT solutions to small and mid-sized businesses in the GTA. We’re now looking for our newest vCIO to join our team – we’re looking for you!
Senior vCIO Responsibilities
As the vCIO at PACE you will be responsible for managing a dedicated portfolio of clients.
Perform Business Impact Analysis and examine how existing technologies could put the client’s business at risk
Develop and maintain long term strategy for technology and how it relates to the client’s business
Join and/or subscribe to vertical industry journals and trade shows that help keep up with that industry’s technology
Assist clients in managing their technological investments and determine best investment practices moving forward
Meet with decision makers on a regular basis as determined by each client’s predetermined annual meeting rhythm schedule to present a Strategic Technology Blueprint
Generate Project Revenue through Best Practice Compliance and future technology trends
Formulate and effectively communicate features and benefits of solutions
Maintain and surpass expectations for client experience
Develop in-depth knowledge of the service catalogue and how it relates to our customer’s needs
Document internal processes and procedures related to duties and responsibilities
Undertake and complete pre-sales training for certified PACE products
Work closely with the Proactive Alignment Engineers to build strategic opportunities off of their alignment reporting.
Enter all work activities or service tickets into ConnectWise
Prepare and complete weekly KPI Reports
Meet or exceed departmental KPI goals
Attend regular internal/external meetings
Other assignments as instructed by the COO
All other duties and responsibilities as assigned by the COO
You’re the right fit for this role because you are…
Focused:Your clients appreciate your patience and calm demeanor; no matter what issue, big or small, you’re facing.
Process-Oriented: You enjoy following systems and checklists to keep things organized for yourself and your clients.
A Team Player:You’re always willing to lend a helping hand.
Eager to Learn:We know you don’t know everything there is to know about IT – and that’s okay! If you’re dedicated to improving your skills and expanding your knowledge, you’ll fit right in here.
Qualifications
Post-secondary diploma or bachelor’s degree in Business Development, Commerce, or Business Management
1-3+ years of experience in similar role preferred
High energy and drive with good negotiation skills
Advanced Microsoft Office knowledge and skills
Excellent communication, interpersonal, and active listening skills
Professional, proactive, and personable telephone etiquette
Ability to adapt and respond to challenging situations, different personality types, and difficult client inquiries
Ability to solve problems independently, effectively, and efficiently
Ability to multi-task and work under tight deadlines
Ability to manage chang…
Title: Virtual Chief Information Officer
Company: Pace Technical
Location: Markham, ON
Category:
