Overview
Vendor Management Consultant Jobs in Halifax Regional Municipality, Canada at Manulife
Title: Vendor Management Consultant
Company: Manulife
Location: Halifax Regional Municipality, Canada
Category:
Location: Halifax Regional Municipality
As a trusted partner to advisors, at Manulife Bank, we deliver sophisticated lending solutions and financial strategies that don’t just grow wealth, they amplify it. Built on a foundation of excellence and driven by bold innovation, we empower advisors to deepen relationships, unlock potential, and redefine success for their clients. We’re looking for visionaries who understand where banking is headed; those who can blend the precision of complex financial products with the possibilities of cutting-edge technology.
Join us and our growing team, and be part of a team where banking drives extraordinary outcomes.
As the Vendor Management Consultant, you will support third party exit plan design and simulation testing for critical vendors and oversee distribution channel risk across external channels (agents, brokers). Drive readiness through severe but plausible exercises, control assessments, and insights to action reporting. You will bring rigorous analysis, confident facilitation, and a passion for turning insights into durable risk reduction.
Position Responsibilities
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Support building and maintenance of exit plans for critical third parties: scope, define exit triggers, termination assistance, knowledge transfer, data repatriation, IP/licensing, step‑in rights, escrow/source code, and offboarding checklists.
Design severe‑but‑plausible scenarios (e.g., provider insolvency, cyber outage, regulatory prohibition, sanctions/geopolitical, data residency shifts, M&A divestiture) aligned to critical business services.
Plan and run simulation exercises with business, technology, procurement, BCM, and risk teams; capture actions and validate control design/operating effectiveness.
Track remediation plans, validate closure evidence, and measure exit readiness across the vendor portfolio.
Distribution Risk Oversight & Assessments
Maintain a risk assessment program for third‑party distribution channels (MGAs/brokers).
Perform risk‑based due diligence and periodic reviews: control attestations.
Define and maintain KRIs
Produce dashboards and concise risk posture narratives
Align to enterprise policies/standards for third‑party risk, operational resilience, business continuity
Required Qualifications:
Bachelor’s degree business or engineering
3+ years in third party risk management, vendor management, operational resilience/BCM (financial services strongly preferred).
Hands on experience designing exit plans and running simulation/tabletop exercises with cross functional stakeholders.
Understanding of contract constructs: termination rights, transition assistance, service descriptions, SLAs, audit/step in rights, data/IP clauses, escrow, and offboarding.
Experience with distribution channel oversight (agents/brokers or partner channels).
Knowledge of operational resilience and third party risk frameworks (e.g., business services/impact tolerances, concentration risk, criticality).
Confident facilitation and executive communication; ability to challenge and influence senior stakeholders.
Familiarity with regulatory expectations for third party risk; experience with operational resilience programs is ideal.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal abilities.
Demonstrated ability to lead manage projects, and drive organizational change.
Ability to work in a fast-paced environment and handle multiple priorities effectively.
Preferred Qualifications
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Experience with Governance Risk Control (
GRC) platforms (e.g., Archer) and BI tools (Power BI/Tableau).
Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
When you join our team
:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock