Overview
Unit Claims Manager Jobs in Toronto – Ontario at Intact Financial Corporation
Title: Unit Claims Manager
Company: Intact Financial Corporation
Location: Toronto – Ontario
Category: Management
Position: Unit Claims Manager Support
Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you
join our team
, you’re bringing this
purpose
to life alongside a passionate community of experts. Feel empowered to
learn and grow
while being valued for who you are– here,
diversity
is a strength.
You have
our commitment to
support you
in reaching
your goals
with tools, opportunities, and
flexibility
. It’s our employee promise. Our hybrid work model provides the balance between
working from home
and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
We’re looking for a people manager to join our Legal Claims team as Unit Claims Manager, Support to lead the National Document Team. What you’ll do here:
Oversee the day-to-day responsibilities of the Claims Assistants to ensure that service level agreements are met.
Establish and communicate clear performance objectives for your team and continually measuring the progress on the attainment of these objectives.
Assist your team to understand and apply policies, procedures and theories.
Assessing the strengths and areas of opportunity for your team and putting forth recommendations for improvement.
Providing regular and ongoing feedback,
mentoring and coaching
to your team.
Facilitate regular team meetings, one-on-ones and huddles to ensure the two-way flow of information.
Driving change while maintaining effective
communication
to ensure your team is informed of new initiatives, processes and/or workflows.
Identifying key talent and providing ongoing developmental opportunities for the
optimization
and engagement of our key talent.
Partner with HR to lead the recruitment process including but not limited to the interviewing and selection process and the onboarding of new employees.
Leading the recruitment process including but not limited to the interview and selection process and the onboarding of new employees.
Ensure a high level of
employee engagement
by continually monitoring overall engagement and creating and executing engagement action plans.
Plan and implement office systems, as well as organize office operations and procedures.
Participate on project-based tasks as assigned by Claims Manager, Director and/or VP Legal Claims.
What you bring to the table:
University Degree or College Diploma in relevant discipline (legal, paralegal or management) or equivalent
education
combined with relevant work experience is required.
Minimum of one year of management experience or equivalent relevant experience.
Experience as a people leader within a legal and/or claims environment.
Experience implementing and driving change by encouraging
innovative
thinking and changes in an operation. Proven and effective
communication
/interpersonal skills to develop and foster favorable relationships.
Proficient in Microsoft Office Suite programs, iManage, and other claims systems.
Proven
project management
skills; planned, led and successfully executed proj…
