Overview
Training & Engagement Specialist Jobs in Ottawa, Ontario at Assent
Title: Training & Engagement Specialist
Company: Assent
Location: Ottawa, Ontario
SummaryCompany DescriptionAssent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren’t built with sustainability in mind. That’s where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.
We’ve grown from $5 million to $85 million ARR in just six years. With our recent $350 million funding led by Vista Equity Partners, we’re poised for even greater expansion and are on the lookout for outstanding team members.
Being a Certified B Corporation, we don’t just advocate for sustainability – we live it. This certification underscores our commitment to environmental, social, and governance excellence. At Assent, your work will directly amplify transparency, sustainability, and fair practices worldwide.
Hybrid Work ModelAt Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.
Job DescriptionSupplier Training & Engagement SpecialistThe Training & Engagement Specialist will help develop and maintain a program for supplier education; with the goal of reducing ticket volumes and improving the quality of our interactions. This role includes collaboration between internal departments such as Product, Learning and Development, Marketing, Regulatory, the Supplier Support language team, and outward-facing communication with suppliers in all segmentations.Key Requirements & Responsibilities
Strategic Analysis and Implementation: Conduct thorough analyses of supplier behaviors to identify education gaps and opportunities. Collaborate with internal teams to develop proactive education strategies aimed at informing suppliers about new regulations, improving response rates, and reducing high ticket volumes.
Content Development and Process Improvement: Enhance knowledge and engagement by:
Developing and augmenting training materials such as webinars, blog posts, e-books, guides, and videos.
Innovating and improving existing processes to boost learning outcomes.
Qualifications
Your Knowledge, Skills, and Abilities
We strongly value your talent, energy, and passion. It will also be valuable to Assent if you have the following qualifications:
At least 1 year of related work experience (eg. Training and development, customer enablement, project management);
Computer proficiency using MS Office Suite and Google Applications;
Capable of detailed data analysis to identify trends and measure program impact using analytical tools
Additional Information
Life at Assent
Wellness:
We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.
Financial Benefits:
It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement…
