Overview
Temporary Service Desk Technician Jobs in Grande Prairie, Alberta, Canada at City of Grande Prairie
Title: Temporary Service Desk Technician
Company: City of Grande Prairie
Location: Grande Prairie, Alberta, Canada
The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.
Our Geographic Information Technology Services (GITS) Department is looking for a dedicated Temporary Service Desk Technician to join the team.
Position Responsibilities
The Geographic Information Technology Services (GITS) Department is currently seeking a Temporary Service Desk Support Technician to join our team for May 11th, 2026 through to August 31st, 2026. You will work in a high energy environment as part of the Service Desk Team, assisting with the configuration and deployment of computers for City staff, processing surplus equipment for disposal, and aiding the Service Desk with other hardware/software maintenance tasks.
Duties
This is a great position for gain experience and knowledge in many different aspects IT support. You will assist the ITS Service Desk Team with the following duties:
- Provide tier1 technical support to end-users via teams voice, email and in-person.
- Imaging, configuring, and deployment of replacement desktops and laptops to City staff at multiple facilities.
- Scheduling deployment with staff.
- Update the digital computer Inventory record keeping system.
- Document and identify support tickets in our IT service management system.
- Process surplus equipment for disposal.
- Other ITS Service Desk duties as assigned.
Qualifications
- Completion of a minimum one year of college in technical field such as information systems, computer systems technology or computer science
- Working knowledge of desktop/laptop hardware.
- Working knowledge of Windows Operating Systems, and Microsoft Office Suites.
- Experience with Intune and autopilot.
- Experience with installing application software and hardware drivers.
- Ability to work in a fast-paced environment under tight deadlines.
- Ability to work with independently and in a team environment.
- Problem-solving capabilities.
- Excellent written and verbal communication skills.
- Exceptional Customer Service skills.
- Proof of valid driver's license.
- A great sense of humor.
Hours
The standard workweek consists of an average of 35 hours, with the specific schedule being determined by the immediate supervisor.
Compensation
Salary range $27.63 per hour as per the Out-of-Scope Agreement.
Benefits
Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com)
Diversity & Inclusion
The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.
Selection Process
We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.
- To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume.
- Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling.
- This posting will be open until a suitable candidate(s) is/are found.
- This posting may be used to fill future vacancies in this position.
Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position.
To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.
