Overview
Technical Consultant for ServiceNow Platforms Jobs in Lévis, Canada at Bilinguallink
Title: Technical Consultant for ServiceNow Platforms
Company: Bilinguallink
Location: Lévis, Canada
Category:
Location: Lévis
Join Alcor Solutions as a Service Now Technical Consultant focused on Customer Service Management and CRM solutions. Elevate your career by leveraging your extensive technical skills in Service Now.
The position demands a minimum of five years in hands-on Service Now implementation and deep knowledge of the platform. You’ll work closely with business stakeholders to craft tailored, scalable solutions and drive successful project outcomes. Responsibilities include configuring Service Now applications, resolving technical issues, and maintaining documentation for effective knowledge transfer.
Key Responsibilities:
• Develop and configure Service Now solutions tailored to client needs
• Engage with stakeholders to analyze and translate business requirements
• Customize Service Now applications and automation features
• Troubleshoot complex issues within the Service Now environment
• Create and maintain technical documentation and governance materials
Requirements:
• 5+ years of direct Service Now experience
• Strong knowledge of CSM and CRM/SOM modules
• Service Now Certified System Administrator and CIS-CSM
• Expertise in API development and integrations
• Excellent communication and problem-solving skills
Contribute your Service Now insights to drive optimal solutions and enhance customer satisfaction at Alcor Solutions.
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