Overview
Team Lead Jobs in Kitchener, ON at Conspiracy Comics
Full job description
Job description
Conspiracy Comics is looking for a candidate eager to provide an engaging shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and deep understanding of all things Pop culture.
About the role
The Team Lead assists in the operational functions of the store and motivates the team to meet sales goals. The Team lead reports directly to the Store Manager and provides leadership and support when the manager is unavailable. We’re a long time family business with deep roots in the community but also with an eye to expansion, there is room for career expansion, the harder you work the further you can go!
Job Responsibilities:
Help drive sales and meet weekly sales goals by watching key performance indicators such as unit per transaction and your average total dollar per transaction.
Provide excellent customer service by assisting customers with locating products and offering your fandom knowledge
Receive shipment, ensure inventory is accurate and merchandise the store accordingly
Cover the sales floor and ensure that all areas are up to visual standards
You’ll also help in the opening and closing of the store.
Process retail sales transactions, close out the register and communicate any shortages or overages to management.
You will listen to what customers are looking for and what is currently trending. The next big trend is just around the corner. Communicate with management based on clientele and store demands.
Keep an eye out for potential risk for shrinkage and loss prevention.
Organize the merchandise in the stock room and keep both the store and stock room clean.
Ensure that products are being stocked daily and the stockroom is organized.
You’ll train and coach new Sales Associates as needed to help them quickly get acclimated to the team
Work in a fast-paced environment especially Comic cons which we do throughout the year and across the country and soon across the continent.
Communicate any issues and concern to your Store Manager
As an ideal candidate you’ll have:
Previous experience working in a retail environment though other customer service experience is also an asset. If you love Comics, Anime, Games and pop culture in general, you’re in the right place!
Superpowers in providing customer service and selling
A High School Diploma or GED equivalent
Exemplary collaboration and communication skills, as well as Captain America-like leadership
Able to stand and walk around during scheduled hours, reaching for merchandise using a ladder, step stool and pole. You’ll also have to be able to move around boxes of awesome merchandise that may weigh up to 50 pounds
Open availability
A post-secondary degree is an asset
Ability to drive and your own vehicle would also be an asset as you may be required to work different locations
Job Types: Full-time, Part-time
Pay: $17.00 per hour
Expected hours: 16 – 40 per week
Benefits:
Store discount
Flexible Language Requirement:
French not required
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
Weekends as needed
Application question(s):
What made you apply with Conspiracy Comics?
Experience:
Retail management: 1 year (preferred)
Work Location: In person
Title: Team Lead
Company: Conspiracy Comics
Location: Kitchener, ON
Category:
