Overview
Team Coordinator – Medical Scheduler Jobs in Barrie, Ontario at CarePartners
Title: Team Coordinator – Medical Scheduler
Company: CarePartners
Location: Barrie, Ontario
CarePartners is one of Ontario’s largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000 patients each year in homes, schools, clinics, workplaces and retirement homes, spread across 14 branches and 21 nursing clinics.
We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and AI.
CarePartners is adding to our team and we are looking forTeam Coordinatorsto ensure effective customer service and communication between patients, families, and staff. Our Team Coordinators ensure the scheduling of our PSWs, Nurses, and Therapists meets service delivery standards and administrative functions related to client services are performed in a timely manner.
We have immediate 1 year Full-Time evenings with potential of permanent opening in the Barrie office!Full-Time roles include weekend shiftsIncentives and Perks
Meaningful, fulfilling work, helping patients and their families behind the scenes
Supportive team environment and a great corporate culture
Paid orientation and comprehensive training and onboarding
Access to group discounts, including exclusive discounts from various retailers
Total rewards program which includes health & dental benefits
An Employee Assistance Program (EAP) for you and your family members
Opportunities for continuing education and training
Hands on mentoring and leadership support
Opportunities to volunteer in countries with limited access to healthcare services
You’ll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees
Receiving routine referral/intake information from funders and private-pay clients
Developing and coordinates service schedules while considering relevant factors
Informing workers of new assignments and changes to their schedules
Entering relevant information into the automated information system/database
Producing schedules and reports on regular basis, and on request of the Supervisor
Receiving and manage inbound telephone calls and email inquiries related to service
Performing other administrative duties
Other duties as required
A strong desire and commitment to making a difference in the lives of their patients
Post-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is required
Exceptional interpersonal and customer service skills
Ability to work both independently and as part of a team
Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
A strong attention to detail and the ability to learn new systems and databases
Effective verbal and written communication skills
Non-traditional hours, including evenings and weekends are required
Experience in the health care field an asset
A Clear background check
In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health …
