Overview
Team Assistant Jobs in Oshawa – Ontario at Grandview Kids
Title: Team Assistant
Company: Grandview Kids
Location: Oshawa – Ontario
Category: Healthcare, Social Work
Every child and youth living at their full potential.
About Grandview Kids Grandview Kids provides an array of specialized programs, rehabilitation services, and outpatient clinical treatments to children and youth with physical,
communication
, and developmental needs. Programs and services – which are delivered at the Centre, in the community, at schools, and in-home – include: medical consultation, assessment, and diagnosis; audiology, autism support; complex care program; occupational therapy; physiotherapy; respite services;
social work; speech-language pathology; therapeutic recreation; and family engagement. Grandview Kids actively participates in research to support
innovation
in rehabilitation science, to advance organizational capabilities, and to better serve caregivers and the developmental needs of their children and adolescents. As an organization, we are dedicated to inspiring possibilities, fostering development, and supporting growth and personal achievement with our clients, caregivers, and team members.
Though a
collaborative
, multi-disciplinary approach, members of Team Grandview strive to provide culturally safer,
inclusive
, and
innovative
evidence-informed care that meets the unique needs of each client. Grandview Kids is now accepting applications for the position of:
Team Assistant (Contract Full-Time) 1 Position Full-Time – 37.5 hours per week (1
FTE) April 2024 – March 2025 Onsite / In-Person Under the general direction of the Manager, the Team Assistant executes tasks that support a client’s participation in programs and services. The Team Assistant’s responsibilities may include: participating in the intake function; creating and updating the client record while ensuring the integrity and confidentiality of client records; scheduling appointments; providing on-site support to the staff and families;
completing data entry; uploading client information into the electronic health record; completing chart audits; completing reminder calls; maintaining
communication
with all other staff members; participating in
education
, orientation and public relations as required; maintaining a safe
work environment
; participating in the Centre’s Quality Improvement Program (QIP) activities; and carrying out other tasks as assigned.
Responsibilities
• Participates in the intake function by receiving referrals, contacting family and referring source to gather needed information and consents
• Monitoring/following up on requests for medical referrals, diagnosis or other documentation/questionnaires
• Administration of the client record according to established procedures and updating existing records with new referral request and referral concerns
• Admitting client to service navigation program and scheduling and entering initial appointments and Service Navigator appointments with client, family/caregiver, and community agencies
• Verifying and updating client and family contact information, custody status, guardianship and physician involvement and diagnosis;
• Obtaining informed consent for the sharing of information in accordance with Centre privacy and security practices;
• Documenting contact with family and referring source, including consents provided verbally or in writing, and uploading documents into the client record.
• Determining basic eligibility by reviewing est…
